- Report: #1131543
Report - Rebuttal - Arbitrate
Complaint Review: rentalcars.com
rentalcars.com100 New Bridge Street, Belize City, Select State/Province Belize
rentalcars.com Avis Belize City Airport pre-payment to rentalcars.com is not fully credited when you pick up the car Belize City belize
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I rented through rentalcars.com They said that pre-payment $538 which I paid was required to hold the car. I subsequenly received an email saying that the rental would be serviced by Avis. when I got to the airport in Belize, Avis had my reservation but said that I had only pre-paid $365 of the rental and that I owed an additional $173. They also informed me that the car I had reserved was not available and that I would need to pay for an upgrade. I was stuck at this point because I didn't want to lose my pre-payment so I was forced to pay the upgrade. All this was not clear at the time of the agreement with rentalcars.com
Avoid rentalcars.com at all costs. They are a ripoff!!!!
This report was posted on Ripoff Report on 03/18/2014 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/rentalcarscom/Belize-City-Select-StateProvince/rentalcarscom-Avis-Belize-City-Airport-pre-payment-to-rentalcarscom-is-not-fully-credit-1131543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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