- Report: #919114
Report - Rebuttal - Arbitrate
Complaint Review: rentalcars.com
rentalcars.comInternet United States of America
Rentalcars.com lie about documents then refuse refund, Internet
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I have followed up with many emails to them enquiring about the booking but they ignore them all.
Their claim was that I could not have a refund as their T&C's say so, but there is no mention in their T&C's about my circumstances. They are simply lieing... and now choosing to ignore my emails.
Also the date of my booking was 7 days after it was cancelled. They originally told me I could have a refund if I cancelled before 48hrs of the booking starting. I cancelled 1 week before it was due to start and they still refused me a refund, completely going against their own T&C's
(Luckily for me I have the paperwork confirming all this to back up my case, so I am now commencing court proceedings)
Avoid avoid avoid.... at all cost!
This report was posted on Ripoff Report on 07/29/2012 03:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/rentalcarscom/internet/Rentalcarscom-lie-about-documents-then-refuse-refund-Internet-919114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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