• Report: #960207

Complaint Review: rentalcars.com

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, October 25, 2012
  • Updated: Thu, October 25, 2012

  • Reported By: Peggy — Mentor on the Lake Ohio United States of America
rentalcars.com
www.rentalcars.com Internet United States of America

rentalcars.com Priceline Group Rentalcars.com - Credit Card Fraud Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I pre-paid for a rental car using rentalcars.com for my honeymoon.  We showed up to the car rental station on time and provided the agent with all the necessary cards and documents.  However, the agent was having difficulty establishing a signal with her credit card machine and could not add a deposit to the car.  We spent 3 hours in this airport trying to problem-solve the situation, including e-mailing rentalcars.com because nowhere on their site is a phone number provided.  At the suggestion of the rental agent, they encouraged us to try getting a car from a company whose credit card machine was functioning properly and rectify the situation with rentalcars.com later.  So, that is exactly what we did.  It's been 6 weeks and rentalcars.com adamantly refuses to refund our money because they stated we should have called them (even though they don't provide a phone number).  We paid our money upfront, showed up to the correct location on the correct day and it was the company who failed to fulfill their end of the contract.  This is blatant fraud.

This report was posted on Ripoff Report on 10/25/2012 05:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/rentalcarscom/internet/rentalcarscom-Priceline-Group-Rentalcarscom-Credit-Card-Fraud-Internet-960207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on rentalcars.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.