• Report: #1010365

Complaint Review: rentalcars.com

  • Submitted: Thu, February 07, 2013
  • Updated: Thu, February 07, 2013

  • Reported By: German — Caracas Other United States of America
Internet United States of America

rentalcars.com They changed the rental but didn't give me the car, Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I made a reservation with rentalcars.com for Dubai last month. I received a confirmation mail and of course, they charged the complete amount of the rental. In the mail it said to bring the credit card, the passport, the reservation and the driver's
license which I all had.  My surprise was they didn't give me the car because I needed an international license. BTW I asked for a car with GPS and they were going to give me one without GPS.

When I asked for my money back, they said it was my fault because I didn't read the small print in a hidden link they had on the mail, and they were not going to give it back. They charged the rent but didn't give me the car. That was last month and I'm still waiting to get my money back. They use unfair commercial practices with benefits for them and disadvantages for the customers.?

Even if it was my fault for not having the international licence, Are you going to charge all the rental days for that??Very unfair. ?If they don't give me back my money that would be theft. 

This report was posted on Ripoff Report on 02/07/2013 10:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/rentalcarscom/internet/rentalcarscom-They-changed-the-rental-but-didnt-give-me-the-car-Internet-1010365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on rentalcars.com

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?