- Report: #1138283
Report - Rebuttal - Arbitrate
Complaint Review: Res Technology / Matt Bowen
Res Technology / Matt Bowen67 Queen Elizabeth Rd Launceston, Select State/Province United Kingdom
ResQ Technology / Matt Bowen Matt Tech Mobile PC man Matt and Chris Phone repair Claimed to be able to repair phone in 48 hours for £130, kept phone for 1 month and returned it more damaged than when sent with parts missing. Launceston Cornwall
*Author of original report: This issue has been fully resolved
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Charged me £130 to replace screen on mobile phone, claimed 48 hour turn arround confirmed that phone (Sony xperia z1) would remain in sony warranty and waterproof.After threatening them with the police the phone was returned 1 month later more damaged than when sent. Refused a refund on the grounds that I had started a charge back with card company, sugested that the item was damaged in transit and that I claim against post office. Finally threatened me with legal action for slander when posting reviews of them and then tried to threaten me with police action. The company them self have a huge array of fake twitter and face book accounts they use to big themselves up. Now in the process of taking them to small claims court.
I know of atleast 4 other customers in scimilar position. They nolonger list on ebay due to huge negative feedback.
Also offer customers warranties (these are not even underwritten)
This report was posted on Ripoff Report on 04/12/2014 07:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Res-Technology-Matt-Bowen/Launceston-Select-StateProvince-PL15-8EZ/ResQ-Technology-Matt-Bowen-Matt-Tech-Mobile-PC-man-Matt-and-Chris-Phone-repair-Claimed-1138283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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