- Report: #1127741
Report - Rebuttal - Arbitrate
Complaint Review: rescuecom.com
rescuecom.com2560 Burnet Ave Syracuse, New York USA
rescuecom.com computers files and programs ALL gone replaced with trash apps Syracuse New York
*Author of original report: Fixed Computer totally
*Author of original report: RESCUECOM.COM MADE IT RIGHT
*Author of original report: "SILLY vs IDIOT"
*Consumer Comment: Reinstall your software
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2-27-14 I got my computer back from Rescuecom.com. They were to remove one program. Instead the deleted every one of my files and programs. It even came back as an 8 not 8.1. Everything of mine is gone. In place they added about 40 apps I never had used, wanted or heard of. Gone …Microsoft office 13, dragon, iTunes, portrait professional,…….
When I called them they called me a liar. The owner David Stanley Memmelaar. Hollered at me I never even had that software. I sent him the file showing everything they took out while “Refreshing” my PC. I am posting the proof of what they deleted and what they put back. The whole thing started badly because first he told me my computer was in his back room. In fact he was so mixed up it took him 15 minutes to believe me.
I was calling about my computer ruined and that’s when he started saying his tech. [continued below]....
Finally Friday afternoon they answered the phone to me. “Manny” said he would help starting on the third of March. Hello? My computer is trashed and that is the best they will do. I have been trying to get my computer back. I can’t even count the hours and hours I have been working on it. I sent an email about they needed to make it right. The response?? “Manny will help you tomorrow.”
This report was posted on Ripoff Report on 03/02/2014 07:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/rescuecomcom/Syracuse-New-York-13206/rescuecomcom-computers-files-and-programs-ALL-gone-replaced-with-trash-apps-Syracuse-New-1127741. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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