Complaint Review: reservations.com - Nationwide
- reservations.com Nationwide USA
- Phone: 1-800-916-4339
- Web: Reservations.com
- Category: Hotel
reservations.com False Impersonation, hidden fees, lies and deceit Nationwide
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Reservations.com represented themselves as the Sandman hotel itself. I was booking three nights in Edmonton Canada with a Canadian Hotel - I am also from Canada. When I got the confirmation, they booked me in US Funds. I phoned back immediately and they said it was my fault for not asking for Canadian funds. I said it was a Canadian Hotel, why would I think it would be in USFunds? Never once did he say this was NOT the hotel and was in fact an outside booking agency in the US. I gave them several (4 or 5) opportunities to tell me they were in fact NOT the hotel. I did not find this out until after i phoned to talk with the Hotel GM.
I immediately within 2 minutes of receiving the email - cancelled the reservation but they kept a 14.99 booking fee - in US Funds.
Horrible Horrible shameful cheating company - stay clear!!!!!!
This report was posted on Ripoff Report on 09/02/2015 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/reservationscom/nationwide/reservationscom-false-impersonation-hidden-fees-lies-and-deceit-nationwide-1252561. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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