Residence Inn Marriott Salt Lake City Spiders infested & Terrible customer service Salt Lake City Utah

I would never stay at this hotel again or recommend my friends and family staying there when they come in town.  I got a room here when I had a lot of family in town. I checked in and about 40 minutes after checking in the was a spider in my bed. I went down told the front desk and told the supervisor I didn't want to stay in that room and would rather stay in a crowded house then sleep with spiders. The supervisor said they would have their manager call me in the morning to give me a refund. The manager never called me then when I called in to talk to the manager she said that there is nothing she could do for me and that services were rendered. I explained how unfair it was and that I would be more than happy to pay a cleaning fee for laying in the bed for 10 minutes. She was very rude and said she would not be willing to refund me in anything. If your look for Very poor customer service and spiders in your room this might be the place for you. However I will send my family and friends elsewhere..