- Report: #1132460
Report - Rebuttal - Arbitrate
Complaint Review: Respond Power
Respond PowerOrangeburg, New York USA
Respond Power Doubles/Triples Electric Bill Orangeburg New York
*Author of original report: Cancelled with Respond, outrageous bill follows.
*Consumer Comment: I am also a victim of Respond Power
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Both my and my father signed up for their electric distirbution service. My fathers bill at it's HIGHEST in the winter with Penn Power was about 250. This year? One month with Respond it was 266 (including Penn Power's charges). Ok, sounds right. This month?? 383.41 JUST in charges from Respond Power. The total bill is over 400 dollars! When I spoke to them, they lied about how it worked with PCAP. They said that you couldn't have PCAP and Respond Power. That should have been a red flag. When I asked Penn Power about it, they said that distribution companies don't want you to have PCAP because it takes them longer to get their money. Anyway,my bill has also gone up. When I signed up with them, Penn Power's price to compare was 5.9 cents per KWH. Responds was 5 cents per KWH. When I look at my bill now? Respond is charging 11 cents per KWH and Penn Power's is 6 cents per KWH!!! I did the math, and my bill (if I kept Penn Power) would be 245 for distribution charges. [continued below]....
I am filing a complaint with both the BBB, and my state AG.
This report was posted on Ripoff Report on 03/21/2014 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Respond-Power/Orangeburg-New-York-10962/Respond-Power-DoublesTriples-Electric-Bill-Orangeburg-New-York-1132460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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