- Report: #1134184
Report - Rebuttal - Arbitrate
Complaint Review: Resvibrant, Emeryville, CA
Resvibrant, Emeryville, CAEmeryville, California USA
Resvibrant, Emeryville, CA I was sent product and charged for it after recieving a sample I paid postage on in February. There was no authorization. They said i did not cancel. But there was nothing to cancel! next thing i know, there is an email confirming a 1:03 Am order and charge to my card I used for postage. i saw the sample on ZULILY Emeryville California
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I ordered a free sample of anti aging potion from a company that flashed up on a little sign-in free sample screen when I signed on to my Zulily account. I entered a card for a $4.95 handling fee for the full sized sample product. it arrived alone, in a plain packet : Here is your free sample. Nothing else.
I just recieved an email with a 1:03 Am order to get more product and a notice that the product is on the way. I called them at Resvibrant in Emeryville CA, and they said I did not cancel my "SUBSCRIPTION"- and I said I never made any order other than a free sample and stop the shipment. They told me it had been shipped and I can call them and send it back after i recieve it.
I said no... stop it now, you just flagged my email and it is USPO.
I am furious! Stop these people!
This report was posted on Ripoff Report on 03/27/2014 11:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/Resvibrant-Emeryville-CA/Emeryville-California-94608/Resvibrant-Emeryville-CA-I-was-sent-product-and-charged-for-it-after-recieving-a-sample-1134184. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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