• Report: #1112790

Complaint Review: Retail Dimensions, Inc

  • Submitted: Fri, January 03, 2014
  • Updated: Fri, January 03, 2014

  • Reported By: Baggins_Canada — Vancouver British Columbia
Retail Dimensions, Inc
4800 SW Griffith Dr, Beaverton, OR 97005 Beaverton, Oregon USA

Retail Dimensions, Inc Retail Dimensions Ripped me off Beaverton Oregon

*UPDATE Employee ..inside information: Karma: What Comes Around Goes Around

*General Comment: We own Baggins and we did not write this

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Hello everyone,

We are in desperate shape here, and we're in need of serious help.    We are only days away from losing our life savings due to dealing with Retail Dimeinsions.

We're a small retail shop here in Canada selling shoes online, and we hired Retail Dimensions to integrate our in-store RetailPro software with our online website.

Their software never worked as promised.  It is buggy, and it crashes every other day.  We have been begging Retail Dimensions to help us, but they always brush us off since they cashed our check.

When you file a support ticket, it generally gets ignored.  Sometimes they have taken months to get back to us.  We have some issues that have been open for over a year.

I think we are the only client of theirs located in Canada, so they don't have much knowledge of dealing with international currencies and practices.
We seriously regret hiring Retail Dimensions.  If we were to do it again, we would go with someone else.

 

 


This report was posted on Ripoff Report on 01/03/2014 08:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Retail-Dimensions-Inc/Beaverton-Oregon-97005/Retail-Dimensions-Inc-Retail-Dimensions-Ripped-me-off-Beaverton-Oregon-1112790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee ..inside information

Karma: What Comes Around Goes Around

AUTHOR: the_truth_teller - ()

If Paul Duncan didn't act like a dyck to employees in the office, then maybe stuff like this wouldn't happen. 

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#2 General Comment

We own Baggins and we did not write this

AUTHOR: Baggins - ()

Don't believe this post!  I'm the co-owner of Baggins Shoes and we have been misrepresented here.  We did not write this rip-off report - it  is simply untrue.  

We believe this was written by a disgruntled ex-employee of the company who is being slandered here.

We did hire Retail Dimensions to build our website and integrate it with our POS software.  We are very satisfied with the end product and the service we received from Retail Dimensions.

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