- Report: #362262
Report - Rebuttal - Arbitrate
Complaint Review: reunion.com
reunion.com12200 West Olympic Blvd. Santa Montica, California U.S.A.
reunion.com This happened to me as well. We HAVE TO STOP THESE INTERNET CRIMES!! Santa Montica California
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THE PHONE NUMBERS YOU GAVE ARE BOGUS. YOU CAN'T GET THROUGH, HOWEVER, THE REPLY EMAIL YOU SENT TO ME: THIS IS ONE OF THE EMAIL RESPONSES I GOT: From: Mail Delivery Subsystem
Date: 7/28/2008 5:53:20 PM
Subject: Undelivered mail: User unknown
THEN i GOT THIS ONE:From: Reunion.com Customer Service
Date: 8/10/2008 1:35:26 PM
Subject: CANCEL AND REFUND [Incident: 080727-000242]
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Thank you for allowing us to be of service to you.
To update your question from our support site, click here.
CANCEL AND REFUND
Response (S. Wagoner) 08/10/2008 11:35 AM
Reunion.com currently offers two membership packages:
One-year Premium Membership to Reunion.com is $5.00 per month billed to your credit card as a single payment of $60.
Three-month Premium Membership to Reunion.com is $12.00 per month billed to your credit card as a single payment of $36
Subscribing to Premium Services allows full access to over 32 million user profiles from all graduating classes and high schools.
Premium members may also:
Write and receive emails
View full profiles
Post and read message boards
Plan a reunion and send class emails
Keep important contacts updated
Plus other exciting features to be released in the future
Also as it states on our web site that all sales are final, which means we do not issue full refunds off of first subscription. What I can do as a 1 time courtesy is downgrade the account to a 1 month
Question Reference #080727-000242
Category Level 1: Billing
Date Created: 07/27/2008 06:55 PM
Last Updated: 08/10/2008 11:35 AM
I HATE TO BE THE ONE TO TELL YOU - BUT THIS IS NOT SOLVED BY ANY MEANS. YOU ARE NOT JUST GOING TO TAKE MY MONEY LIKE THAT!!!!
Maple Lake, Minnesota
This report was posted on Ripoff Report on 08/12/2008 09:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/reunioncom/Santa-Montica-California-90401/reunioncom-This-happened-to-me-as-well-We-HAVE-TO-STOP-THESE-INTERNET-CRIMES-Santa-Mo-362262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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