Complaint Review: Rhombus Technical Support - Rock Hills Michigan
- Rhombus Technical Support Rock Hills, Michigan USA
- Phone: 1-855-446-6884
- Web: rhumbustechs.com
- Category: Internet Service Providers
Rhombus Technical Support rhombustechs.comTechnicalSupport.ink. Did not allow me to get options. charged too much. too many phone calls. Rock Hills Michigan
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Sorry, but I have gone back and brought up more information.
The web addresses are different than Rhombus Techincal. This is not given out until much time and research.
They use a circle design stating that they are part of the Microsoft group.
I do not feel good about what they did to me. As I read by another woman they charged her $189. That is what
they agreed to charge me, but then they added an additional $100. for software they installed on my computer that would
only cost $24.95 from Malwarebytes.
They just would not let go. They pressure. And, I feel they are taking advantage of Seniors.
First I had a flash accross my screen as if it was from Microsoft and I was told to call a certain number for help.
They said they would check my computer, and when they came back from doing that, said my computer needed to be
taken to a Microsoft Store (which was over an hour away if I know right), and my computer needed to be handled by
a class 36 tech, but they could direct me over to one.
That person came on line and was going to charge me $289, but since I was a senior I would get a discount of $100.
Then they were going to charge me $189. Next I had to purchase protection for $100 for a year. That brought up the total t
to $289.
I was scared, I knew they were into my computer. I use my computer daily for contact with my distant family and also
for nonprofit volunteer work. What was I to do???
When they talked on the phone there was terable noise in the background, and I asked what that was and if it could be
reduced, but no, they could not help. This was horrid. Nerve racking. An hour later they removed a trojan program I had on my computer was removed, and a premium version of malwarebytes was installed. I am affraid they might have connected with that program, and who knows what they added to my computer. I found two entries of logmein.
The following days they called everyday to see how my computer was working. Uncalled for. I felt like I was being
badgered. They put a PDF contact file on my computer as well as a logmein rescue for "Techincal Support".
They never use Rhomubs Technical Support as a name. Please noterhombustecs.com Rhombus Tech POS Technical Support.ink
Something is not right, and I am out $289.00 minus $24.95. That figures to $264.05. I do not want them to have access to my computer. I do not trust them, and they can add problems anytime they wish without my knowing. Then they can pull this again at a later date.
Help!
Senior who is really hurting
They took my credit card information over the phone.
This report was posted on Ripoff Report on 07/25/2015 01:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rhombus-technical-support/rock-hills-michigan/rhombus-technical-support-rhombustechscomtechnicalsupportink-did-not-allow-me-to-get-o-1244304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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