- Report: #584064
Report - Rebuttal - Arbitrate
Complaint Review: Rich Tree Financial
Rich Tree Financial2821 Birchmount Rd. Ste 202 Toronto, Ontario Canada
Rich Tree Financial Premier Solutions Offers loans to people no matter what their credit history is. Toronto, Ontario Canada
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I am a resident of the USA, not Canada. The business I have a complaint about is located in Canada.
I applied for a loan online. Yes, desperate people do desperate things.
I was assured by Elizabeth Jones, an employee of Richtree Financial that I was approved for a loan. But I would need to buy a Standard Unemployment and Disability Insurance policy for $800. This seems believeable, since I have bought insurance policies before with loans. She told me that I would never miss my $800. That the loan proceeds would be in my account very soon after they recieved my $800. We sent in our entire payday, yes I know desperate people do desperate things. We sat here flat broke all weekend and continue to be broke. When I finally reached Richtree on Monday morning I was transferred to Jeffery Bradley who is the manager of this particular branch office. He told me there was a problem with my loan. That the lender had done more research on my credit history and was asking for $750 addition "collateral" before they would issue my proceeds. But, that I was also approved for an additional $10,000 for a total of $20,000. I said no to just send my orignal $800 back to me. He did not want to cancel the loan. It took me telling him several times before he would agree to cancel. Then he told me that I would recieve my $800 in 4-6 weeks. I told him that I want my money just the way he recieved it...instantly.
He told me that I would have to wait just like everyone else. I asked to speak with Ms Jones again and he told me that he was the Manager and Ms Jones did not know what was going on. I did finally speak to Ms Jones but Mr Bradley cut back in. After he told me that he was the manager about 6 times then he started calling me "Mrs Bradley". He then told me that I had him confused and that I was "stubborn". I told him yes I am stubborn when it comes to my money. I asked twice for the name of the company who was going to be issuing me a loan and he refused to give it to me. Telling me that it was a "Private Lender" and the only way I could have that information was to be an employee in his office. I gave him the choice of either depositing my loan proceeds or depositing my $800 immediately. He refused. He hung up on me. I called back twice getting his voice mail both time. I left him a message to call me back within 5 minutes and he has not done so. We dealt with this company, particularly Ms Jones, for a week before papers were signed and money was exchanged. Why did it take so long for the "private lender" to decide they wanted more collateral? I mentioned getting a lawyer and Mr Bradley told me he was not afraid of my lawyer. I just want my $800 back as fast as Mr Bradley recieved it. He also told me that he promised me that there would be no more charges after the additional $750 and that I could trust him, he was "The Manager".
This report was posted on Ripoff Report on 03/22/2010 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rich-Tree-Financial/Toronto-Ontario-/Rich-Tree-Financial-Premier-Solutions-Offers-loans-to-people-no-matter-what-their-credit-h-584064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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