Complaint Review: Rick Johnson Auto & Tire - Naples Florida
- Rick Johnson Auto & Tire 6505 Dudley Dr. Naples, Florida USA
- Phone: (239) 430-2777
- Web: http://www.rjtires.com/
- Category: Auto Repair Service
Rick Johnson Auto & Tire 6505 Dudley Dr, Naples, FL 34105 Charged me money and didn't fix the problem Naples Florida
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I brought in my car for oil leak, they said the filter housing gasket needs replaced along with a belt and wheel alignment, total cost $700.
I agreed thinking they were honest. I was mistaken. On the very next day I found my car dropping oil again so I took the car to their shop again after a few days to find out that the store manager who was helping me was fired.
The new store manager with the name "Pavel Babaev" said they don't know where the leak is coming from and told me to take it to BMW and refused to refund the money they had charged me for fixing the leak that was never fixed.
He was so rude when I called him and said if you don't listen I will hang up on you. What a great customer service from a store manager.
They took my money and my car is still leaking!!!
This report was posted on Ripoff Report on 03/11/2016 07:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rick-johnson-auto-tire/naples-florida-34105/rick-johnson-auto-amp-tire-6505-dudley-dr-naples-fl-34105-charged-me-money-and-didnt-1293163. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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