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Report: #1001708

Complaint Review: Ridgid - Brunswick Georgia

  • Submitted:
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  • Reported By: Butch — St.Simons Island Georgia United States of America
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  • Ridgid Brunswick, Georgia United States of America

Ridgid Home Depot Battery Brunswick, Georgia

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Ridgid/Home Depot promised lifetime battery support for their cordless battery powered electric drill.
They replaced perhaps four batteries.  I have to drive 34 miles round trip to take them to The Mower Shop.  The last time I was there, there was a whole big box full of bad batteries.

They reneged on their guarantee.

I sent my registration through the mail.  They said they had no record of it.  So I sent a copy of the copy I had made.  They declined to honor the guarantee; "Nancy Korn" says "... no record of a complete registration . . . was found."

Of course since I mailed in the UPC I did not have another to send.

Nancy maintained that they are " . . . not responsible for the accuracy of the federal postal service."

They did, however, replace my battery.

This report was posted on Ripoff Report on 01/23/2013 06:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ridgid/brunswick-georgia-31520/ridgid-home-depot-battery-brunswick-georgia-1001708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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