- Report: #1084213
Report - Rebuttal - Arbitrate
Complaint Review: Right Start Moving
Right Start Moving15545 Cabrito Rd Van Nuys, California USA
Right Start Moving Stay Away from these Criminals! Van Nuys California
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This was a horrible experience! I was promised a whole truck for my move for $3500, from San Diego to Oregon. The crew promised an arrival in the morning, then that changed to the afternoon then they arrived at 6PM, only to tell me only half the truck was covered for that rate. We had medical equipment for a stroke survivor who had already flown up with with a nurse so we needed those items moved immediately, but they could care less. They demanded an additional $2000 and actually stopped working around 7PM until we agreed to pay more money! When they finally did get back to work, they ended up finishing the following morning at 4:30AM! I had to drive for two days with no sleep because of these people.
When they did delver, about 30% of our belongings were missing or damaged. Our kid's bunk bed was falling apart because they lost half the items. I contacted their insurance company who said they are canceling they're policy because the discovered that this company is being operated by Karen Sadafi, who has had her license revoked under several other company names, she continues to change the spelling of her name and open new companies. The next one they'll be operating under is call "My City Movers." The DOT already has they're information but relies on consumers to pursue matters to close down these criminals. What they are doing is illegal and can result in harsh fines (up to $25K per occurrence) and jail time.
Stay as far away from this company as you can! If you have been burned by them contact the DOT office in your state to file a complaint.
This report was posted on Ripoff Report on 09/13/2013 09:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Right-Start-Moving/Van-Nuys-California-914066/Right-Start-Moving-Stay-Away-from-these-Criminals-Van-Nuys-California-1084213. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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