• Report: #970843

Complaint Review: ringtraining.com

  • Submitted: Sun, November 18, 2012
  • Updated: Sun, November 18, 2012

  • Reported By: Jake — Toronto Ontario Canada
ringtraining.com
700 West E Street #505 Internet 92101 United State Internet United States of America

ringtraining.com Tyler Hass Horrible Customer Service, No updates on the order shipment, No reply to emails or phone calls Internet

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I've ordered EXF rings on the 14th. I emailed [email protected] to check to see what's going on with my order as to when they will shipped it and when I'll get my tracking number for the parcel. There was not a single reply to my 5 emails for the past 5 days. I called as well to 425 894 8394 which was never answered, it just led me to automated voicemail of Tyler Hass. I check all my trash, spam mail box, and used 2 different email accounts in case either one of them is recognized as spam for Tyler Hass's email account.

I do not understand what is so hard to reply to email and give a customer an update with the order I've placed. It says clearly that the products are shipped on the day of or a day after the order has been placed, with a tracking number attached and emailed.

This is ridiculous. I've seen other complaints on ripoffreport.com how they were taking a year and what not to receive the product and resolve the problem. I'm extremely furious at the moment as I spend 79 dollars for a set of rings and the service is the lowest it could possibly be.

This is absurd and I will take an action if it gets worse.

Currently I've asked for a refund unless I hear from him by 19th of November.

This report was posted on Ripoff Report on 11/18/2012 12:31 AM and is a permanent record located here: http://www.ripoffreport.com/r/ringtrainingcom/internet/ringtrainingcom-Tyler-Hass-Horrible-Customer-Service-No-updates-on-the-order-shipment-N-970843. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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