- Report: #1086311
Report - Rebuttal - Arbitrate
Complaint Review: RK Toyota Scion
RK Toyota ScionMercury Blvd hampton, Virginia USA
RK Toyota Scion RIP OFF, LIES AND SCAMMING hampton Virginia
*Author of original report: Update
*Author of original report: thanks
*Consumer Comment: UPDATE-Just As I Suspected!
*Consumer Comment: Hey Tom, Start With a Refund of the BOGUS, ADD-ON FEE!
*UPDATE Employee: I Am Sorry For Your Trouble
*Consumer Comment: Another One!
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So I bought a car from RK back in february, I had gone through a bankruptcy the year before and therefore had to do in-house financing. I was advised on numerous occasions that my loan woukd "build my credit", while test driving the car, my salesman advised me I should buy from RK as they report to the credit bureaus and another local car company auto connection don't (my boyfriend bought a car from auto connection a few weeks prior) and even given their bad past they have been much better than RK.
When talking with the sales man to figure out cost etc, I was leaning towards just walking away, so he sent over one of the big guys, who was so UN believeibly rude, saying things like, I have a car to drive home in tonight, actually I have 2 cars, how are you going to get home?? he was so rude my bboyfriend actually intervend.
Sadly I agreed to buy this car that they had been pushing at me to buy. I put $2000 down, and pay $380 a month totaling $13000 after they add their fees. The car was valued at $5000.
When I signed the paper work I asked the finance guy if they reported he said yes every 6 months.
I drove the car down the road, stopped for gas and the head lights didn't work...battery (which they said was new) has to be replaced after 8 weeks, the AC compressor packed in after 4 months.
On top of that every interaction with them they are rude..one employee Hank Simons I have never had someone speak so rudely to me, why are they so annoyed about me asking why it's not on my credit report when there the ones telling buyers it will.
This week Ittook it into my own handss and an information request through their website song if they report on in house finance, Vernon howard responded saying they fo, so I at least have this in writing. I called tge finance director who was incredibly rude as well, he denied they report as well I told him I had the email and he asked me to bring it in, I forwarded it straight to.his personal email...what have I got...nothing...crickets.
only advice I can give is don't waste your time with these lying sleaze bags...they will rip you off, scam you and lie, do not buy a car from RK or any of their associated companies.
This report was posted on Ripoff Report on 09/21/2013 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/RK-Toyota-Scion-/hampton-Virginia-23663/RK-Toyota-Scion-RIP-OFF-LIES-AND-SCAMMING-hampton-Virginia-1086311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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