- Report: #1105508
Report - Rebuttal - Arbitrate
Complaint Review: RnR Computer
RnR Computer1133 BAY RIDGE AVE BROOKLYN, New York USA
RnR Computer LAIJIAN RUAN Defective computer motherboard boards BROOKLYN New York
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RnR Computers / LAIJIAN RUAN
1133 BAY RIDGE AVE
Sells notebook mother boards Ebay that are defective and makes excuses not to repair.
I purchased the board and replaced it. Notified RnR that it was having the same issues. They said we could send the entire notebook to them to look at but that the boards bios probably needed to update since it was a new board. The issue continued to do the same as it was before until the screen is completly out again.
I contacted them and they are telling me that it is beyond their warranty period. Although when I purchased the board the listing stated 6 month warranty on the board. Now they have updated all of their listings to only be 60 days.
They are requesting me to contact Toshiba to get the issue fixed since its beyond their so called warranty period and not their problem now. After making calls to licensing offices in NYC they have no records of the company operating.
This report was posted on Ripoff Report on 12/09/2013 09:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/RnR-Computer/BROOKLYN-New-York-11219/RnR-Computer-LAIJIAN-RUAN-Defective-computer-motherboard-boards-BROOKLYN-New-York-1105508. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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