• Report: #2175

Complaint Review: Roadmaster Truck Driver School.

  • Submitted: Mon, May 01, 2000
  • Updated: Tue, April 15, 2008

  • Reported By:London Oh
Roadmaster Truck Driver School.
717 E 17th ave Columbus, hio U.S.A.

Roadmaster Truck Driver School consumer con rip-off Columbus OHIO

*Consumer Comment: Wish I had gone to Roadmaster first

*Consumer Comment: right....

*Consumer Comment: ONLY 90 HRS, THAT'S A DEAL!

*Consumer Comment: Roadmaster is Awesome in Comparison!

*UPDATE EX-employee responds: ROADMASTER, DELIVERS AND BAD PRACTICES COMBINED

*UPDATE EX-employee responds: ROADMASTER, DELIVERS AND BAD PRACTICES COMBINED

*UPDATE EX-employee responds: ROADMASTER, DELIVERS AND BAD PRACTICES COMBINED

*UPDATE EX-employee responds: ROADMASTER, DELIVERS AND BAD PRACTICES COMBINED

*Consumer Comment: Currently a student at Roadmaster...

*Consumer Suggestion: Roadmaster - Best School in the Business

*Consumer Comment: Roadmaster Got Me A Job!

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I spent almost $4,000.00 To go to Roadmaster Ripoff Driver School in Columbus, Oh. I think that they have one in Tampa, Fl. too. They will tell you how much time you will get on the road, but they don't say that is time in a truck, not time behind the wheel. You will be out with 4 students in the truck. So whatever time they say you will get for traineing you can devide that by 4.

Another thing I found out, they will tell you, how much you can make the first year in trucking but, they don't tell you that it will be for working about 90 hours a week!

All and all I found out that they know nothing about trucking, just how to get your hard earned money. If you are thinking about Roadmaster Run don't walk as fast as you can.

Here is the real con, they tell you that they have an "externship" traineing and will quote you that you are getting many many moor houres of traineing than you are. The "externship" Is the traineing that a trucking co. gives you when you start out, IT HAS NOT GOT A FRIGIN THING TO DO WITH ROADMASTER! They want you to pay them for the traineing given to you by a trucking co.

This report was posted on Ripoff Report on 05/01/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Roadmaster-Truck-Driver-School/Columbus-hio-43211/Roadmaster-Truck-Driver-School-consumer-con-rip-off-Columbus-OHIO-2175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Wish I had gone to Roadmaster first

AUTHOR: Art - (U.S.A.)

I visited the Roadmaster school in Tampa a few years back, and was very impressed.But, I found an ad in the local newspaper about getting "free" CDL training from a local trucking company. I went and signed on. It was a 2 year commitment to drive if they trained you. I had no problem with that. I had to drive to their training site, 65 miles away, every day and back.

They first week was class room work. No sweat. Passed with flying colors. 2 & 3 weeks were spent at their "driving" course, another 40 miles away. They ("instructors") drove the first week. There were 12 of us, but another class ahead had some stragglers. We started to practice, but wound up getting approx 15 min every 1.5 hrs of practice. I couldn't "dock back" and the more I tried, the more frustrated I got. I tried so had that everything else went bad. After 3 weeks, I gave up, not going back. The "instructors" didn't give any help. One never talked, 1 didn't stop and the last was hot & cold through the day.

If I had known that Roadmaster was as good as I now know, I would and should have gone there. I plan to go again to try for my CDL. At 59 I think that even if I can't get my "A" a "B" is just as good. Reading the other comments, I feel that Roadmaster WILL do the job. If there is one week of backing, even with 10 students, I maybe able to get it done.
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#2 Consumer Comment

right....

AUTHOR: John - (U.S.A.)

"They will tell you how much time you will get on the road, but they don't say that is time in a truck, not time behind the wheel. You will be out with 4 students in the truck. So whatever time they say you will get for traineing you can devide that by 4."
***I know this may come as a shock...but you're not going to be the only student at any trucking school...ever...I know...it's quite appalling, no school that I know of will higher 1 instructor per every student...sorry, thats just not the real world***


Another thing I found out, they will tell you, how much you can make the first year in trucking but, they don't tell you that it will be for working about 90 hours a week!
***Firstly, Federal LAW says you can't work more than 70 hrs per week or 11hrs per day. if you did this then YOU were breaking the law. Do learn to take some responsibility for yourself. Besides, what does your job have to do with this? They are separate...you do not drive for Roadmaster , you were trained by them, so this has nothing to do with them.***

All and all I found out that they know nothing about trucking, just how to get your hard earned money. If you are thinking about Roadmaster Run don't walk as fast as you can.
***They know nothing about trucking and yet they got you your CDLs didn't they? They were perfectly fine for you to get your CDL and Job ...but they don't know anything....rrrrrrright***

Here is the real con, they tell you that they have an 'externship' traineing and will quote you that you are getting many many moor houres of traineing than you are. The 'externship' Is the traineing that a trucking co. gives you when you start out, IT HAS NOT GOT A FRIGIN THING TO DO WITH ROADMASTER! They want you to pay them for the traineing given to you by a trucking co.
***You get exactly what they tell you....160hrs of classroom time....and then Over the Road Training (Internship) which is provided by your company. If you went through Roadmaster, it's a pretty safe bet that you have absolutely no experience as a Truck Driver, do you? The company that highered you knows this full well....
....what company in their right mind will give a truck to someone who has NO experience without training them themselves? go head...I'll wait...

....thats right...no one.

this one was particularly funny to me:

"They want you to pay them for the traineing given to you by a trucking co."
***Oh my god...they didn't provide FREE training? HOLY GOD NO!!!!!....yeah...it's what they do mate....they train you...thats their 'job'...thats what their 'company' does...you should have noticed that by their name....Roadmaster Trucking SCHOOL...you pay for that training....
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#3 Consumer Comment

ONLY 90 HRS, THAT'S A DEAL!

AUTHOR: Pardel - (U.S.A.)

WOW, ONLY 90 HRS A WEEK, THAT IS REALLY GOOD ACTUALLY. MY HUSBAND AND I TEAM DRIVE, WE WORK 24/7 FOR 3 AND 4 WEEKS STRAIGHT WITHOUT BREAK! WE HAVE ACTUALLY BEEN OUT ON THE ROAD FOR AS LONG AS 12 WEEKS WITHOUT BREAK GOING 24/7. SO IF YOU HAVE FOUND ONE THAT IS ONLY 90 HRS A WEEK AND MAKING GOOD MONEY, JUMP AT IT! :-)
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#4 Consumer Comment

Roadmaster is Awesome in Comparison!

AUTHOR: Wayne - (U.S.A.)

I had went to a truck driving school that was not Roadmaster and then I finished up at Roadmaster.

At the other school we had four '94 Kenworths and two instructors to about 25 students. Talk about not getting road time, and when we did it was up and down rural interstates where there was almost no shifting and we were doing almost no driving under test conditions. There was a day when school was dismissed at 11 a.m. because all four of the antique trucks broke down. On most days there was at least one truck broke down. We spent an eternity on the lot. I failed my first road test and wasn't allowed to continue school, I was to come back the day before retesting to get some driving time but when I did the instructor took out 3 others and left me behind. I failed my second test, I was given about 7 minutes driving time before retesting. Again I couldn't come back till just prior to retesting and was given a whopping 20 minutes behind the wheel, enough time to know what I was doing wrong but no help working it out. After failing 3 times I was down to my final shot.

I went to Roadmaster in Columbus. I have spent three days in a truck with an instructor and one other student. I get half of the driving time in a very long day, 7am-6pm. When I screw up I am told what I am doing wrong and then we work on it over and over till I get it right. I was to test but was experiencing some above average anxiety (because I had failed three times and this was my final shot). I was told that I was welcome to stay until I got it all right and was totally comfortable.

Roadmaster students don't know how good they got it! Sure some of their instructors are a bit 'brash' to say the least but they are excellent teachers and work with you on specifics until you get it right. On a scale of 10 I give Roadmaster a 9.8!
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#5 UPDATE EX-employee responds

ROADMASTER, DELIVERS AND BAD PRACTICES COMBINED

AUTHOR: Steven - (U.S.A.)

I must say, Roadmaster delivers everything that they say they will at the school. They say they will give you the skills and knowledge you need to get your permit and CDL. It does take at least 3 weeks.

The area I went to for school, I really do not have a complaint about anyone there. They were all professional, and helped.

My complaint comes to the corporate office. Their recruiters are just like anyother recruiter for the trucking industry. They will tell you anything to get you in the door. I take a certain medication and was in the hospital for a little bit a while ago. This was disclosed to my recruiter. After a few days of his "investigating" what I told him, it was told to me that I am able to drive and was recommended to consider a particular company.

Long story short....I go to orientation, told to go home on the last day to get medical clearence, and it turns out that, my doctor cleared me to drive, but the company showed me something from DOT stating that I CAN NOT drive commercially.

I am now in talks with the company to exhonerate us from our loan and a refund on any cash that was given as a down payment for school.

If this company does take care of this, I will have nothing but respect for Roadmaster and even would refer people to them. Stay tuned for the outcome.
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#6 UPDATE EX-employee responds

ROADMASTER, DELIVERS AND BAD PRACTICES COMBINED

AUTHOR: Steven - (U.S.A.)

I must say, Roadmaster delivers everything that they say they will at the school. They say they will give you the skills and knowledge you need to get your permit and CDL. It does take at least 3 weeks.

The area I went to for school, I really do not have a complaint about anyone there. They were all professional, and helped.

My complaint comes to the corporate office. Their recruiters are just like anyother recruiter for the trucking industry. They will tell you anything to get you in the door. I take a certain medication and was in the hospital for a little bit a while ago. This was disclosed to my recruiter. After a few days of his "investigating" what I told him, it was told to me that I am able to drive and was recommended to consider a particular company.

Long story short....I go to orientation, told to go home on the last day to get medical clearence, and it turns out that, my doctor cleared me to drive, but the company showed me something from DOT stating that I CAN NOT drive commercially.

I am now in talks with the company to exhonerate us from our loan and a refund on any cash that was given as a down payment for school.

If this company does take care of this, I will have nothing but respect for Roadmaster and even would refer people to them. Stay tuned for the outcome.
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#7 UPDATE EX-employee responds

ROADMASTER, DELIVERS AND BAD PRACTICES COMBINED

AUTHOR: Steven - (U.S.A.)

I must say, Roadmaster delivers everything that they say they will at the school. They say they will give you the skills and knowledge you need to get your permit and CDL. It does take at least 3 weeks.

The area I went to for school, I really do not have a complaint about anyone there. They were all professional, and helped.

My complaint comes to the corporate office. Their recruiters are just like anyother recruiter for the trucking industry. They will tell you anything to get you in the door. I take a certain medication and was in the hospital for a little bit a while ago. This was disclosed to my recruiter. After a few days of his "investigating" what I told him, it was told to me that I am able to drive and was recommended to consider a particular company.

Long story short....I go to orientation, told to go home on the last day to get medical clearence, and it turns out that, my doctor cleared me to drive, but the company showed me something from DOT stating that I CAN NOT drive commercially.

I am now in talks with the company to exhonerate us from our loan and a refund on any cash that was given as a down payment for school.

If this company does take care of this, I will have nothing but respect for Roadmaster and even would refer people to them. Stay tuned for the outcome.
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#8 UPDATE EX-employee responds

ROADMASTER, DELIVERS AND BAD PRACTICES COMBINED

AUTHOR: Steven - (U.S.A.)

I must say, Roadmaster delivers everything that they say they will at the school. They say they will give you the skills and knowledge you need to get your permit and CDL. It does take at least 3 weeks.

The area I went to for school, I really do not have a complaint about anyone there. They were all professional, and helped.

My complaint comes to the corporate office. Their recruiters are just like anyother recruiter for the trucking industry. They will tell you anything to get you in the door. I take a certain medication and was in the hospital for a little bit a while ago. This was disclosed to my recruiter. After a few days of his "investigating" what I told him, it was told to me that I am able to drive and was recommended to consider a particular company.

Long story short....I go to orientation, told to go home on the last day to get medical clearence, and it turns out that, my doctor cleared me to drive, but the company showed me something from DOT stating that I CAN NOT drive commercially.

I am now in talks with the company to exhonerate us from our loan and a refund on any cash that was given as a down payment for school.

If this company does take care of this, I will have nothing but respect for Roadmaster and even would refer people to them. Stay tuned for the outcome.
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#9 Consumer Comment

Currently a student at Roadmaster...

AUTHOR: Doug - (U.S.A.)

I am currently a student at Roadmaster truck driving school in West Valley City, Utah, and would like to respond to the complaints against this school.

First, when it comes to time in a truck vs. time behind a wheel, you must be realistic about this. Do you recall the years back in grade school, did your class consist of one student per instructor, or 25-30 students per instructor? Therefore, the ratio of studentsper instructor at Roadmaster is quite good! Also, if you use your time wisely, you can learn quite allot by simply watching the other students, and learnig from their mistakes.

Secondly, the claim of 90 hours a week is contrary to D.O.T. regulations of 70 hours per week, which is strictly enforced. Note that the 70 hours consists of both on duty driving and on duty not driving time.

As far as not knowing anything about trucking, I must disagree here as well. Roadmaster instructors that I am learning from have on an average of 20 years of behind the wheel experience themselves. I have learned allot from them.

And in regards to the externship training, every recruiter so far that has come to our school, has stated that they do not teach you to drive because they expect you to already know how to do that. Their training is to teach you company specifics.

In conclusion, my vote for Roadmaster.... a big thimbs up!
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#10 Consumer Suggestion

Roadmaster - Best School in the Business

AUTHOR: Erik - (U.S.A.)

My line of work allows me to have interactions with CDL schools nationwide. I hate to say it, but any failure at Roadmaster Columbus, OH is purely the student's fault. Roadmaster is based out of Tampa, FL and have 8 schools and they are by far, the most thorough, detailed, comprehensive and well-organized CDL organizations in the country. You'd be hard pressed to get better training. Question: Have you been able to obtain your CDL from another organization?
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#11 Consumer Comment

Roadmaster Got Me A Job!

AUTHOR: Dan - (U.S.A.)

OK, Here's the truth about Roadmaster in Columbus. I was also a student there, so I should know.

It's five days classroom time, five days backing skills, and five days driving. It's true, there are four students to a truck on drive days. I averaged two to three hours a day actual driving.

They never said anything to me about an "externship." What they did say is that several trucking companies recruit through Roadmaster, which was TRUE. In fact they never lied to me about anything.

One of the instructors even told the entire class that Roadmaster will not teach you how to drive a truck, but they will get you your CDL and get you a job. They did just that.

I had a job with Transport America before I finished driving school. When I left Roadmaster, I had basic truck driving skills, a CDL, and most important a job. I received the bulk of my training through the company I now work for. Last week I earned $872 gross, worked 57 hours mostly driving, and I'm home every weekend.

Some people walk away from Roadmaster disgruntled because they can't pass the CDL test. That's because they're too bone headed to understand the fundamentals of backing a trailer, not because Roadmaster instructors failed to do their jobs. They give you every chance to pass the test and allow you to continue training at no extra cost if you fail.

Roadmaster knows everything about trucking. All their instructors are veteran drivers, and I could not have asked for better teachers. It was well worth every penny, and I personally thank them every chance I get.
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