- Report: #601873
Report - Rebuttal - Arbitrate
Complaint Review: Robertsdale Air Conditioning and Heating Inc
Robertsdale Air Conditioning and Heating Inc21530 Professional Drive Robertsdale, Alabama United States of America
Robertsdale Air Conditioning and Heating Inc Technician came out to repair our Central Air Unit causing further damage due to his inadequate training. Robertsdale , Alabama
*General Comment: HVAC Opinion
*Consumer Comment: Heres a suggestion
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On May 6, 2010 our ac went out yet again. We called Longs heating and ac and found out quickly why it went out. Because of Nicks inadequate training or perhaps it was a ploy to milk more money out of us we had to pay another 148.10 to repair his screw up. After placing the freon in our unit Nick placed the compactor on wrong causing our fan blades to move in the wrong direction. This in turn not only caused us to have a outrageous power bill due to the high amount of power it took to keep our home cool as we were having 80+ degree weather, and high humidity, but also almost caused us to have to buy a brand new unit. The compactor was close to blowing. The compactor had to be replaced because it should be indented in on the top not expanded out like a coke can that had been left in the freezer entirely to long. Had we not noticed the fan outside was not working properly (sucking in air from the top of the unit instead of blowing air out the top) the compactor could have exploded causing more damage, possible fire, and could have cost us to have to purchase a brand new air conditioning unit.
Numerous calls to the company landed no results. They never had a technician return our call despite our numerous attempts to get a call back. We tried to call numerous times, yet noone ever returned our calls. Their secretary is a joke. Her fake faulty promises of having a technician return our calls, the ever missing business owner who never works, and their inadequately trained technicians has caused us to think twice before ever hiring another company out of the phone book again.
NEVER EVER USE THIS COMPANY!!!!
They rip off their customers by charging outrageous prices, but also improperly replace parts back where they belong to try to get themselves more business.
This report was posted on Ripoff Report on 05/11/2010 12:18 AM and is a permanent record located here: http://www.ripoffreport.com/r/Robertsdale-Air-Conditioning-and-Heating-Inc/Robertsdale-Alabama-36580/Robertsdale-Air-Conditioning-and-Heating-Inc-Technician-came-out-to-repair-our-Central-Ai-601873. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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