Complaint Review: RockAuto.com - Internet
- RockAuto.com Internet USA
- Phone:
- Web: RockAuto.com
- Category: Auto Parts
Stay away from RockAuto.com Parts catalogue inaccurate and company will not issue refund for the parts internet
I ordered tire pressure monitors (cost $107) for my vehicle using the RockAuto.com online catalogue. The parts arrived and I paid $100 to have them installed. They would not work so I took the vehicle to a local Chrysler dealer for diagnosis. He said they were the wrong parts and would not work with my vehicle. I contacted RockAuto.com and they admitted their catalogue was wrong. However, they wanted me to pay another $100 to have the parts removed and ship them back before they would issue the refund. I am out $260 for doing business with this company. They are dishonest. Best to avoid them.
This report was posted on Ripoff Report on 05/26/2016 06:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rockautocom/internet/stay-away-from-rockautocom-parts-catalogue-inaccurate-and-company-will-not-issue-refund-1307973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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