- Report: #1072834
Report - Rebuttal - Arbitrate
Complaint Review: ROOM STORE
ROOM STOREScottsdale Road Scottsdale, Arizona USA
ROOM STORE DOESN'T BACK UP THEIR WARRENTY Scottsdale Arizona
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Room Store services is terrible. They sold me a leather couch that is fading in color and falling apart. They sent two different people to just take pictures of the couch and not replace or fix the couch. I was informed the reason my couch is in terrible condition was the oil from people skin. Meanwhile, I have no children or animals and the 2nd man that came out to see my couch never even mention that but put it in his report. I am confused because he informed me that they don't make leather couches how they use to and he is writting the labor and parts will cost to mucha nd he suggest a new couch. Well, he is a liar. I will never purchase another item from Room Store.
This report was posted on Ripoff Report on 08/03/2013 06:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/ROOM-STORE/Scottsdale-Arizona-85254/ROOM-STORE-DOESNT-BACK-UP-THEIR-WARRENTY-Scottsdale-Arizona-1072834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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