- Report: #1072722
Report - Rebuttal - Arbitrate
Complaint Review: rooms to go
rooms to gogreenville, South Carolina USA
rooms to go salesman told me electic reclier was covered by warranty, chair failed after one mo. , called cust serv. they said they would call me back and did not. Emailed them they said they would e-mail back NOT! greenville South Carolina
*UPDATE Employee: Rooms To Go Response
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Rooms To Go is the worst cuatomer service I have ever experianced in many years.
I was worried about buying a electric recliner but salesman assured me it was warranted.
After one mo. it broke and rooms to go refused to fix or replace.
They said because I picked it up it voids warranty......The salesman who told me about the warranty also helped me load it in my truck.
Never spend another dollar with rooms to go !
This report was posted on Ripoff Report on 08/03/2013 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/rooms-to-go/greenville-South-Carolina/rooms-to-go-salesman-told-me-electic-reclier-was-covered-by-warranty-chair-failed-after-1072722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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