- Report: #1050298
Report - Rebuttal - Arbitrate
Complaint Review: rooms to go
rooms to go3712 airport blvd mobile, Alabama USA
rooms to go I bought kitchen table as well as living room suite from the store. The wood quality is horrible. They refused to make good on it mobile Alabama
*UPDATE Employee: RTG Response
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I bought furniture from this store. The wood quality is horrible I reported it within the 1st month. they sent someone out and he tried to fix it. I called them back few months later and they sent someone out again. The guy stated he couldnt fix it because the wood was a soft wood type.
I called and complained to the main office and they stated that there was nothing they could do about it and didnt offer any solutions. So in my opinion I have stated I would never buy anything from this store and wouldnt refer anyone to this store because of this type service. I believe I shouldve been offered better service than this and shouldve gotten some type of solution being I spent over 3000 in yall's store.
This report was posted on Ripoff Report on 05/12/2013 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/rooms-to-go/mobile-Alabama-36609/rooms-to-go-I-bought-kitchen-table-as-well-as-living-room-suite-from-the-store-The-woo-1050298. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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