- Report: #1115454
Report - Rebuttal - Arbitrate
Complaint Review: Rooms To Go
Rooms To Go11540 Highway 92 East Seffner, Florida USA
Rooms To Go Leather Furniture is peeling and cracking Seffner Florida
*Author of original report: Thanks, but no thanks...
*UPDATE Employee: Follow Up
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I purchased a leather living room package, which included a recliner, love seat, and couch.
I paid extra for the "leather protection" from the factory and now the leather on the recliner and love seat is peeling and cracking.
I contacted Customer Service and they offered $635.00 in store credit, if I returned all 3 pieces of furniture, which originally cost $1750 plus $150 for the leather protection.
This is not acceptable as this is clearly a manufacturer's defect.
This report was posted on Ripoff Report on 01/14/2014 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rooms-To-Go/Seffner-Florida-33584/Rooms-To-Go-Leather-Furniture-is-peeling-and-cracking-Seffner-Florida-1115454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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