- Report: #1154253
Report - Rebuttal - Arbitrate
Complaint Review: Rosanne Surette
Rosanne Surette33 Office Park Road, Ste 221 Hilton Head, South Carolina USA
Rosanne Surette Kristina SuretteMichael Miller Unable to find any reasonably priced rental or no choices for locations - sent me "1" place for over $2K for 3 nights! Hilton Head ,Coral Sands, South Carolina
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When inquireing how to sell a close friend's times we were offered what sounded like a good deal. They would buy the timeshare if we agreed to become a Resorts Anytime member for $5,000+ and an annual fee of $150. We were told that we would be able to rent a condo or home in Hilton Head and many other places including international travel for a very low cost, i.e. $350 weekly. The first couple of times we were able to log on a site that allowed us to find a residence in the location we wanted which was HH and for a reasonable cost. However, we didn't use the membership for some time and when I tried recently to log on, I could not find the same program that I had used in the past for reservations, etc. After some wrong telephone calls, I was given an 888-494-0931 number and the rep took my info and said someone would get back to me no later than a few days. I did receive "one" email with only "one" condo availability for the three nights I had requested in the amount of approximately $2500! I replied letting them know what a disappointment this was - not only the ridiculous $ amount but also not even a choice of places to stay. Three days later, I still have not received any response. I think we were pretty much "taken for a ride" and lost our $5K AND my friend's timeshare. The only good news is my friend doesn't have to pay annual maintenace fees. And that's my sad story. I hope someone catches up with them. I know resent any of those hawkers waiting to pounce on people outside of Hilton Head restaurants, etc. How can anyone not after a bad experience like this.
This report was posted on Ripoff Report on 06/12/2014 10:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rosanne-Surette/Hilton-Head-South-Carolina-29928/Rosanne-Surette-Kristina-SuretteMichael-Miller-Unable-to-find-any-reasonably-priced-renta-1154253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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