ED Magedson – Founder
rosewholesale.com charged for expedited shipping and only delivered partial order Internet
I ordered 17 items and paid $36 for expedited shipping, they sent email confirmation with tracking # when order was shpped and when it was received it was incomplete. they only sent 12 items out of 17 ordered. never informed me of this or gave me the option to cancel and go with another company. they never mentioned partial shipping until after I received it. they were hoping i wouldnt notice or complain and now they only offer me a refund if I send items back with ME paying for return shipping! what a ripoff! the total order was $143.31 and return shipping with discount would cost me $76!!! unacceptable.
They are a SCAM, stay away from this website, they lie and their customer service is terrible. not human, a machine...
I even filed a complaint with the internet crime complaint center and the FBI. companies like this shouldnt be allowed to do business online. Lying and misleding customers is unethical!!!
This report was posted on Ripoff Report on 08/11/2014 03:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/rosewholesalecom/internet/rosewholesalecom-charged-for-expedited-shipping-and-only-delivered-partial-order-Interne-1169101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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