To make a long story as short as possible..
I purchased bed spread set from Ross Stores for our new home that was being constructed at the time of purchase in 12/2003.
We finally moved into our home in January 2004, and after several months of waiting for house furniture, we received our furniture in July 2004. That is when I wanted to unpack all the bedding that I bought for such a good deal back in December 2003. Why unpack the bedding if I dont have the bed or furniture yet?
It turns out that the bedding I purchased from Ross in Fairfax, VA was missing 2 pillowcases. Of course, I could not find the receipt at the time. So I went back to Ross to ask if I could return the item for a refund. The store manager told me I could only get a refund for 1/2 of the price of which I paid... 24.99 vs 42.99. I asked to get a credit for the full amount, because that is what I paid. keep in mind that I did not have my receipt at the time.
I told the manager I would go home and find my receipt and bring it back and that I was not lying. All she had to do was give me a credit, refund, or let me exchange the item. She refused... after much debating, she called me a thief and told me that I bought the item last week when it cost 24.99 and I was trying to "rip off" the store. After much debating, she called the police.
The police came and threatened to handcuff me and take me to jail... I performed no crime...all I really wanted was at least an exchange for a same priced item if they did not have the original item in stock anymore.
I am really upset, because they (Ross, Fairfax County Police) questioned my integrity. They called me a thief, they threatened to arrest me. They made me feel like an ant. Poor and uneducated. I have a 4 year degree from GMU, I have never lied, cheated or stolen. I have no criminal background. Why would they be unfair to me. Especially the police?
Well, I have the receipt from both my credit card, and the store receipt at home now, but now I cant go back to the store and return or exchange the item, because the store manager has called me a thief and threatened me.
I dont know what else to do.