- Report: #806787
Report - Rebuttal - Arbitrate
Complaint Review: Ross Sveback
Ross SvebackMinneapolis/St.Paul, Minnesota United States of America
Ross Sveback Elevating the Everyday Did not deliver a bowl which I paid for via Paypal. Did not return emails about the item until I threatened him. It has been over a month. Minneapolis/St.Paul, Minnesota
*Consumer Comment: Purchased $1360 worth of dishes from Ross Sveback and he did not deliver merchandise or refund me. Now taking legal action against him.
*UPDATE Employee: Customer has been refunded
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He did not respond. I sent several emails then finally threatened to report him to Paypal , BBB abd Ripoff Report. He then said my previous emails had gone to spam and this was the 1st he had heard of my purchase ( even though Paypal payment was collected immediately) . He promised to email his helper ( said he was out of town) and have her send it early the following week , then email me tracking info.
No tracking info arrived and no bowl arrived. I waited until the end of that week and emailed again- no response. 4 weeks went by , I tried to contact him several times ( email is his only contact info listed) when I got no response, I sent an email with the subject " respond today or I will have to report your business" He then ( promptly ) responded saying he was not going to let a bowl cause a problem for his business so he would have his helper recall the delivery (???) and refund me 7- 10 days later. It has been over 4 weeks , no refund. Do not buy from Ross Sveback!!! He is unreliable & discourteous - I am still waiting for a refund!
This report was posted on Ripoff Report on 12/08/2011 03:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Ross-Sveback/MinneapolisStPaul-Minnesota-/Ross-Sveback-Elevating-the-Everyday-Did-not-deliver-a-bowl-which-I-paid-for-via-Paypal-D-806787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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