- Report: #1087647
Report - Rebuttal - Arbitrate
Complaint Review: Roto Rooter
Roto Rooter1404 Gemini Boulevard Orlando, Florida USA
Roto Rooter Over-priced, terrible service Orlando Florida
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Started off on the wrong foot when they showed up two hours late. When he showed up he quoted me a price which was pretty high, but we had asked him to basically replace everything inside two toilets. He said that he would "cut me a break" if I got the parts. I asked him to write down all of the specs but he just said "universal".
When he finished the job all he had done was replace the flappers, the fill valves, and the water valves. They wanted $700, again not including parts!
In addition to the 200% markup on labor he didn't know how to properly hook up a fill valve. He literally blammed it on the part I bought and left.
I have called them every day for a week, no response. They are only looking to mislead their consumer and charge twice what any honest plumber would charge.
This report was posted on Ripoff Report on 09/26/2013 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Roto-Rooter/Orlando-Florida-32837/Roto-Rooter-Over-priced-terrible-service-Orlando-Florida-1087647. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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