- Report: #1066336
Report - Rebuttal - Arbitrate
Complaint Review: Route 46 Nissan Auto mall Totowa NJ
Route 46 Nissan Auto mall Totowa NJ440 U.S. 46 Totowa, New Jersey USA
Route 46 Nissan Auto mall Totowa NJ Insulted me, hung up on me, charged me for a second key, lied to me about monthly payments, truck has been repaired twice incorrectly, over charged me Totowa New Jersey
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I purchased a 2008 Nissan Pathfinder and my nightmare begun. I went with a big amount of cash and told Maikel I didn't want payments higher than 200, that was my max. I was a sandy victim and needed a vehicle since mine was destroyed. I was honest and upfront about my situation. He took the money and promised that my payments would be 200 or lower. That was a LIE my payments went to 280 a month and I screamed at him and miraculously he found a way to lower it to 235 which I wasn't happy with but had no choice since he said my money was nonrefundable at that point.
My truck was supposed to be fixed and detailed. I was told to come back in a few days or a week and he would take care of it. Needless to say I have been there 6 times and have left my vehicle twice for repairs since they can't get it correct. The first time i left my truck for about 2 weeks and the second time about three weeks. Guess what, I have to go back!!! No consideration for that fact that i live an hour and a half away, gas and 13 in tolls that I have to pay out of pocket and the countless hours I have to sit in traffic. My bumper wasn't fixed right, I was even charged an additional 150 for a second key, really after I purchased an almost $20,000 vehicle I get one key!! thats ridiculous. Fast forwards 2 /12 months I still haven't received the contract nor the warranty information with all the things that Maikel promised me. Maikel went as far as telling me and texting me " That no matter what they do for me I'm never satisfied" WOW!! My reply to that was I want a vehicle worthy of 20 grand not the piece of crap you sold me that still doesn't work properly!
My AC doesn't work properly, the heated seats dont work but I was told by an assistant manager aren't you lucky it's summer you won't need it for now, ha ha ha, I was dumbfounded. Regardless I paid you, now give me something that works, don't talk down to women. unacceptable in my book. I'm in the process of contacting an attny and all media outlets that would hear me out and see the nightmare I have been thru....I have more to say but I hope this is suffice, STAY AWAY THEY WILL GIVE YOU A RUN AROUND!!! n sell you a junk piece of car!!!! My purchase was late APril 2013....STAY AWAY!! To this day I have spoken with the assistant manger who said stop hollering at me like I was a dog and a fiance manger. By the way I never sat down with a finance manager face to space, ever!
This report was posted on Ripoff Report on 07/11/2013 06:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Route-46-Nissan-Auto-mall-Totowa-NJ/Totowa-New-Jersey-07512/Route-46-Nissan-Auto-mall-Totowa-NJ-Insulted-me-hung-up-on-me-charged-me-for-a-second-k-1066336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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