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Report: #1307927

Complaint Review: Rover - Seattle Washington

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  • Reported By: anonymous — los angeles Alabama USA
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  • Rover **** *** *** Seattle, Washington USA

Rover A Place for Rover. Shady, heartless company that will leave you destitute. Rover erases all honest reviews. Seattle Washington

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I had the displeasure with dealing with this atrocious company. They are a scam and will erase any honest reviews said about them on the BBB, trust pilot and on their FB page. I was a sitter and they left me without my wages I had earned, the moment I emailed customer service to ask for my money they erased my account. There is no support whatsoever, and they refuse to pay me or negiotate, their only solution is to deny your claims, ignore you or go on the defense and erase every single negative review said about them. Rover is a fradualent company, misleading, calculating liars and they surely do not care for you as a sitter or a consumer.

They pay off Better Business Bureau to erase your reviews and complaints that is why they have an A- rating instead of a D or lower.  After doing careful research it seems any negligence done to the sitter or any grievances experienced by a dog owner will be ignored, they offer no remedies but will give you a dishonest, rehearsed apologie.

Do not give them your time or money as you will only be taken advantaged of. Any donations you send in will be in their name, not yours. If you are a sitter, they will take a high percentage of your earnings. The insurance they offer is also useless and doesn't exist. There is no protection for property damage or physical damage done to you as the sitter or to your pet in the case the of negligence. In addition, the fees for insurance comes from the sitter's paycheck and will not be refunded despite coverage for "one year", Rover will terminate your account immediately if you ask for any type of assistance to avoid any responsibility.

Overall, Rover is a just a money hungry company, that takes and takes from honest people struggling to make a living. If I had to describe their business in a few words, I would say there are unreasonable, manipulative and dishonest in many facets of their business..... dirty inside and out.

My experiences with them left me in tears and I hope no one else has to deal with them and does thorough research before making any type of transaction, whether it is employment or monetary, as a consumer, because all you will see are positive reviews, which may not even be from real customers. Everything about Rover, makes my skin crawl seeing how devious and what lengths they will go through to portray a fake image of honor and compassion, instead of addressing real issues. My opinion and complaint stands and I hope this review will remain on here to educate others because this is the truth and they will take drastic measures to hide it.

 

This report was posted on Ripoff Report on 05/26/2016 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rover/seattle-washington-98121/rover-a-place-for-rover-shady-heartless-company-that-will-leave-you-destitute-rover-er-1307927. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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