- Report: #1128594
Report - Rebuttal - Arbitrate
Complaint Review: RPM Auto Sales Lansing Mi
RPM Auto Sales Lansing MiGrand River Lansing Mi Lansing, Michigan USA
RPM Auto Sales Lansing Michigan They lied and ripped us off huge. Lansing Michigan
*General Comment: More Rip Offs
*Author of original report: Why didn't we ask for a free warranty
*Consumer Comment: How Much Did He "Praise" It?
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When we were shopping for cars, my husband found a 1999 Black Escalade with just over 100,000 miles on it. The salesman couldn't praise this vehicle enough.
We have now had this vehicle roughly nine moths and in that time it has been in their repair shop 6 times for the same repair shaking in the front end and popping noises when you turn it. Every time they had it, it was there from a week to ten days each time. The last time it was there it was to replace a door handle that was costing us 200 dollars after 14 days they still had not begun the work and the repairman informed us it was because we owed 31 dollars on a side note for a 500 dollar repair made just prior to this and the 31 dollars wasn't even due yet.
The 500 dollar repair was for when husband was driving car and gear shift fell off right in his hand and now 2 months later it fell off again. Unreal and they refuse to make the repairs unless we once again give them 500 more dollars.
When I contacted the manager of RPM he said that it was my husbands fault he would not take care of it and the part was nothing but a piece of junk crap pot medal. Well that isn't what they said when the were selling it to us. They could not sing it's praises enough. So I believe GM would be so interested in knowing that a dealer who sold one of their cars considers there parts junk crap pot medal.
At this point I wouldn't even buy a bicycle from RPM Auto Sales located on Grand River in Lansing Mi.
This report was posted on Ripoff Report on 03/05/2014 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/RPM-Auto-Sales-Lansing-Mi/Lansing-Michigan-48910/RPM-Auto-Sales-Lansing-Michigan-They-lied-and-ripped-us-off-huge-Lansing-Michigan-1128594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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