- Report: #1035021
Report - Rebuttal - Arbitrate
Complaint Review: Rudd HVAC Plumbing Design Geothermal Installation
Rudd HVAC Plumbing Design Geothermal Installation1365 s. zeno way Aurora, Colorado United States of America
Rudd HVAC Plumbing Design Geothermal Installation Broken A/C Installation & Will Not Repair Aurora, Colorado
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After he and his helper left the 2nd day, I found my recycle can outside filled with beer cans. We do not drink, and his 3 hour lunches were now explained.
Then the unit stopped working. It appeared just frozen up, pretty common around here, so we thawed it and kept going. It froze up immediately. After having a couple of repair techs come out (we did not wish to engage Mr. Rudd again) we were informed that a trap that should have been installed on the coolant line to catch any debris in the system was missing and that the valve at the coil box was clogged. One side of the system had very high pressure, the other almost none.
The next issue was the compressor was making a rattling sound inside. The techs that came to look at it informed us that it may keep working for a while, but that something was busted inside and it would quit working.
We called Mr. Rudd at that point. He was completely drunk when he answered and began yelling that he could't handle it and he didn't do that anymore and hung up.
If he is still in business, I highly recommend avoiding him.
This report was posted on Ripoff Report on 03/15/2013 10:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/Rudd-HVAC-Plumbing-Design-Geothermal-Installation/Aurora-Colorado-80017/Rudd-HVAC-Plumbing-Design-Geothermal-Installation-Broken-AC-Installation-Will-Not-Repa-1035021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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