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Report: #1111279

Complaint Review: Ruscue rooter - Simi valley California

  • Submitted:
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  • Reported By: Tsulky — La crescenta California
  • Author Not Confirmed What's this?
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  • Ruscue rooter Simi valley , California USA

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I called and asked how much to clean out my kitchen sink it was clogged . We agreed upon 99.00 . 

When the repairman showed up ( on time ) it went out to my  main line and said it is not clogged here . 

Go figure . I said I called and reported my Kitchen sink clogged . He told me it would cost 175.00 toclean that out . 

I paid him 150.00 . 

 

  I left a note  I was unhappy with the costs and a person from the officemphoned me back ( Abraham ) 

I explained that when I phoned in I had told them my KITCHEN  sink was clogged and was quoted 99.00 

To clean one drain ..... Abraham looked up the order called me back and said yes butcleaning the sink was 

69.00 more ....  I told them it was my sink that was clogged they should have informed me it was more 

To clean out the sink . He said yes maybe we should , however thats what we charge ... P

 

  I know if they had quoted 175.00 originally to come out I would have not had themcomer out . I was already late for

Work and could not call anyone else and wait again . 

 

    Thanks.  Tom 

This report was posted on Ripoff Report on 12/28/2013 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ruscue-rooter/simi-valley-california/ruscue-rooter-kitchen-sink-clogged-simi-valley-california-1111279. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Author of original report

Please read above rebutted

AUTHOR: Tsully - ()

POSTED: Saturday, December 28, 2013

 I seemed to have posted incorrectly . Please read above posts

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#2 Author of original report

You don't get it

AUTHOR: Tsully - ()

POSTED: Saturday, December 28, 2013

 Sit back have another beer . My complaint was how they handled my original call My complaint has nothing to do with your mother , my mother or if I am American or not , Your mother is probably a very nice person and so is mine ... I happen to own a company and have trained my personal to explain everything on the front Side . I was quoted on a clean out of my sink , that is what they did . I explained when I phoned in that my kitchen sink was backed up , not my washing machine , bathtub ect .... There is no other way to clean out tha kitchen sink without taking apart the trap and cleaning it out . (The person I spoke to After explained they should have told me there could be an extra charge .) Yes I have tools to repair it mysellf but I have the money to pay for someone else to do the job , it 's Called the American way ... Helping to keep others employed. -not by the bait and switch way . Again my complaint is that I was Qouted a price for a job I explained fully on the phone . There was no other way to do the job yet once they arrived here the priced change . At this point my time is worth way more than the 150.00 .that I spent waiting here for the job completion . Which took aprox . 1/2 - 45 mins I am sorry you feel I tried to cheat someone out of money they earned .I paid them for the job they Qouted me . They knew what a sink would cost to clean out yet they told me a lower price to get them in the door .... If it had been another drain . Or bathtiub ect I would have gladly paid them because that was outside Qouted price .... Please say hello to your mother for me , I know you are probably a hard working person , and if someone was trying to steal money out of your wallet you might get a little upset .... God bless you ...

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#1 General Comment

Dense much????

AUTHOR: Tyg - ()

POSTED: Saturday, December 28, 2013

 So they tell you its $99 to fix your sink. But once the plumber comes out and finds out that its a different job then the one you called them out for, you pay him LESS then the job was worth? WOW!!! I bet you wouldnt have stood for someone screwing you over like that. But I guess its ok since you are you eh....Jackass.

Stop your whining. The problem YOU told them wasnt the correct problem. The fix to YOUR problem was $175. You paid them less then YOU were supposed to. Then to top it all off. You have the neve to post a negative review because they EXPECTED TO BE PAID FOR THE JOB THEY DID!!

YOU are a PRIME example of how the American Consumer has completly screwed up customer service in this great nation. You are a mouth breathing neanderthal. You need to crawl back to your cave and continue with non existance. YOU have screwed a reputable company because YOU gave them the wrong information, THEY do the job, and you SHAFT them out of the money that was RIGHTFULLY theirs. OBVIOUSLY you have no plumbing experience or equiptment. This workman had to put his hands in YOUR filth. WHY would you screw him out of the money HE EARNED!!!!!!!

Oh thats right, YOU are YOU!! And thats all the justification slack jawed yokels such as yourself need. But if ANYONE did the same thing to you, you would be on the war path. YOU say you work, but if your boss did to you what you did to them you would fight for whats RIGHTFULLY yours.

You need to grow the hell up and get some more EXPERIENCE in life. Stop being a cheap a*s SOB. Because we are ALL AMERICANS here. YOU SCREWED A COMPANY, A WORKER, AND YOURSELF!!! How did you screw yourself?? Well you dont think that the FEW plumbing places that you have available DONT talk?? Especially about DEADBEAT CUSTOMERS WHO ARE SO SELF ENTITLED AND SELF IMPORTANT THAT THEY FEEL THEY CAN SCREW OTHERS OUT OF WHAT THEY RIGHTFULLY EARNED.

Yeah, your a GREAT human being and a STELLAR American citizen. Oh wait... NO YOUR NOT!!!!! Your mother must be SO PROUD of the scum she raised. Or did you even have a mother?? Slime like this tends to SLEEZE its way out of the bottom of a dumpster.

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