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Report: #1129236

Complaint Review: Rush Card - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: Angela — Clarkston Georgia
  • Author Not Confirmed What's this?
  • Why?
  • Rush Card Select State/Province USA

Rush Card Undependable, false , Ohio

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I attempted to start using the bill pay, trying to get my life on a system, ha not using Rush card ,,,,,, by the way im on hold now for the last 20 minutes. I sent one of my rent payments throu the bill payment system ( Never again) on 2/13/ 14 well I dont hear nothing till March 3.2014 @1130 pm I received an email state there was some reason my address was not correct? ?.. but my amount will be posted back to my account in 2/3 days . Ok thinking the mistake could have been me (yea right, talking about Rush Card customer service) I forward the email to rental office given my apologies and as soon as it hit my account , now remember the email date was march 3 I gave it the 6th (3) days nothing in my account so I called on my lunch break, first a guy answer when I explain why I was calling he look I in the computer then hung up, im thinking we were disconnected. So I called back 3 times a lady answer the 3rd time , she didn't hang up I explained my situation not yelling just asking if she can do it she said yes, well I get off at 6:00 nothing vwas done. I called again long story short getting mad again 7 days later 200 in late fees 6 emails sent to Bill payment and my money is still not on my account , I will be serching for a new pre pay card. Rush card service is not up to part, their word is worthless , they are not depenble or reliable i could possibly be evicted and all they have to say is they will email corporate and another 2 businesses day . 

This report was posted on Ripoff Report on 03/08/2014 10:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rush-card/select-stateprovince/rush-card-undependable-false-ohio-1129236. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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