rush card the rush card is a scam cinnicitti ca

i just got this card last month and decided i was going to load money onto it so i could pay my bills. i went to go pay my cell phone bill to find out that my card was declinned. i called the rush card and i was told that my card had been blocked and i would need to fax certain documents stating who i was. i did this several differnt times then when i call i am told by coustomer severice differnt stories that they have recieved my docouments and they have forwarded them to corporate or that they have not recieved the documents .then today i got tired of being yelled at or hung up on so i called corporate they asked me to resend the paper work. i did but had to do it via email. then i get a call from corporate saying they got all of one document i go to re fax the doc and its a company called inland housing athoraty .i have lost money because of this someone please help me