Complaint Review: RUSH Fitness The RUSH Fitness Complex 247 RIP OFF - Chattanooga Tennessee
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- Author Confirmed
- RUSH Fitness The RUSH Fitness Complex 247 RIP OFF East Brainerd 423-424-7874 6933 Lee Hwy. Chattanooga, Tennessee U.S.A.
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- Category: Health Spas
RUSH Fitness The RUSH Fitness Complex 247 RIP OFF Rush away join a quaility gym: Staff are scam artist. Chattanooga Tennessee
*UPDATE Employee: We are not scam artists
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Manager called me in to talk about a $1500 fee on my account. When I came in he did not know what it was for and could not tell me but he was "so kind" to offer to take it off if I would sign up for 3 more years. After got my breath back I simply said no. Then he said he can cancel it out and cancel my membership but could not do it for 2 Weeks so the "random charge" could be taken off. So two weeks later I came back and of Course MR. Manager does not work here anymore and no one knows what he was talking about and will not honor what I was told and have in writing. This is their M.O. I met a few people at the gym who have different problems but same staff comeback, they came to a solution with one manager then he would get transferred and the new management would not care.
Ever notice each branch has a ton of "managers" In short save your money their are plenty of better gyms around who are honest.
Daskins
chattanooga, Tennessee
U.S.A.
This report was posted on Ripoff Report on 02/25/2009 08:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rush-fitness-the-rush-fitness-complex-247-rip-off/chattanooga-tennessee-37421/rush-fitness-the-rush-fitness-complex-247-rip-off-rush-away-join-a-quaility-gym-staff-are-428553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We are not scam artists
AUTHOR: The Rush Member Experience Team - (United States of America)
SUBMITTED: Tuesday, May 03, 2011
We're disappointed your experience with The Rush was less than ideal. We do everything we can to prioritize our customers. We feel badly that you feel that we didn't address your
needs but we also want to make it right for you. If you would simply call our Member Experience Dept at this number, 800-324-3279 we will do everything we can to address your issues and win back your confidence. Again, our apologies.
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