Complaint Review: Rusty Eck Ford - Wichita Kansas
- Rusty Eck Ford E Kellogg Wichita, Kansas USA
- Phone: 316-685-9211
- Web:
- Category: Auto Dealers
Rusty Eck Ford Stranded and swept under the rug Wichita Kansas
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On Dec 27, 2013 I leased a 2014 Ford Focus from Rusty Eck Ford in wichita ks. It has been almost exactly 20 months through my lease. In the first 16 months the car was taken to service to have transmission fixed 3 times, the sync system fixed 5 times, the steering control module replaced once, and the cover seals on engine all had to be replaced on account car was leaking oil. As of June 25, 2015 I was told the entire engine needs to be replaced. They even sent a specialist from Kansas city who said there is a foreign contamination, some kind of moisture that got in the oil and is causing engine to rust. Rusty Eck said that wasn't covered by warranty so I asked my car insurance. They can't help because it was not in a flood. I returned to Rusty Eck and they told me I would have to pay myself. I refused and towed car home.
I sought help at BBB, but a technicality kept me from winning at arbitration. So again I have been bugging Rusty Eck to make this right. So far I get nothing but slammed doors. I have contacted by email the district attorney, channels 10 & 12. While waiting for responses I have made the last 4 car payments on time and in full so my credit stays intact. I have also had to keep paying for full coverage insurance on the car. At the end of June after towing the car home I had to go buy another car to drive. The Focus is not drivable. It sits in my driveway. I purchased a 1994 Geo Metro which is what I could afford on short notice. So I drive a 22 yr old go-cart while I pay almost $350 a month for a brand new car that is now driveway art. If anyone asks I tell them run as far and as fast as you can from Rust Eco Ford!!!!!!
This report was posted on Ripoff Report on 09/23/2015 07:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rusty-eck-ford/wichita-kansas-67021/rusty-eck-ford-stranded-and-swept-under-the-rug-wichita-kansas-1256832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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