• Report: #1066239

Complaint Review: Rusty Eck Ford

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, July 11, 2013
  • Updated: Thu, July 11, 2013

  • Reported By: Elizabeth — wichita Kansas
Rusty Eck Ford
7310 E Kellogg wichita, Select State/Province USA

Rusty Eck Ford Benjamin Benage, Nicholas Mildfelt Held me, children, and tradae in hostage wichita Kansas

*Consumer Comment: THIS NEEDS TO BE REMOVED

*UPDATE Employee ..inside information: have a letter from her & said did a amazing job

*Consumer Comment: That is a very serious crime

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

 On Saturday 7-6-2013 my children and I went to see about a flyer we received on a prize won.  A salesman took the flyer and proceeded to ask questions and made us test drive a vehicle they thought I would like.  We started at 3pm and was held there without any sign of returning my keys to my vehicle till 9:15pm.  We were bombarded with talk, talk stating that I was not allowed to leave till signed a deal.  All the information showed me, even if used vehicle, was for 2013 Dodge Caravan but finally forced to sign papers that were on a 2012 costing the same price a a 2013 fully loaded.  The vehicle was also to have sales tax paid, free gas, and that was not on the paperwork when signed.  I returned Monday, as they were not open Sunday when I went in AM, so noticed a cancelation notice on contract and write a letter canceling the deal with a copy of the contract hand delivered Monday, just 35 hours after  forced signing of paperwork.  I returned Van and keys at 3PM Monday and was told it was my vehicle and they had no cancelation notices on deals. I thru the keys on table, telling them it was not my vehicle, and walker 13 miles home as had no way but my feet to get there. I called several people there, head sales people, no return calls.  Finally got a lady calling and told her about what happened and she denied my accusations.  That was on Tuesday afternoon I have not heard from her since.  I finally called Les Eck on Thursday afternoon and talked to him.  He said he would pull the paperwork and check into it.  I don't understand why during the time Saturday that they didn't understand I wanted my vehicle back with keys, and I could not afford their payments as I would have to have the one they were forcing on me repoed loosing it and the one trading in which was paid for. I see over 400 people a month were I work and I can surely tell them of my experience there and make sure they avoid buying a vehicle there.  Don't make a woman mad because it will come back to bit you and I hope they learn from mistakes.  They are not the only dealer in Wichita and I can make sure they loose a lot of deals in the future.   


This report was posted on Ripoff Report on 07/11/2013 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rusty-Eck-Ford/wichita-Select-StateProvince-67278/Rusty-Eck-Ford-Benjamin-Benage-Nicholas-Mildfelt-Held-me-children-and-tradae-in-hostag-1066239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Rusty Eck Ford

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

THIS NEEDS TO BE REMOVED

AUTHOR: ARRON-N - ()

CUSTOMER GOT EVERYTHING SHE ASKED FOR AT THE PAYMENT SHE WANTED +++ FREE SERVICE OIL CHANGES & WAS SUPER  HAPPY WHEN  IT GOT DELIVERED TO HER AND AS SHOWS WAS STILL LIGHT OUTSIDE WHEN IT WAS DELIVERED NOT HOURS LIKE STATED BEING DARK WHEN SHE LEFT!!!! BOTH SALESMAN PERSONALLY HELPED HER TRANSFER EVERYTHING FROM ONE TO THE OTHER WHICH IS NOT SOMETHING EVERY SALES PERSON DOES. ONE OF THE TWO SALESMAN I KNOW FROM WATCHING DAILY MAKE IT A POINT TO PERSONALLY ASSIST DOING THE UP MOST HE COULD FOR EVERY PERSON HE DEALS WITH AND HAS NOTHING BUT THE BEST REVIEWS RATINGS AND CSI.  WILL GET LETTER THAT CUSTOMER SENT STATING IN HER OWN WORDS SOMETHING COMPLETELY DIFFERENT THIS POST IS UNPROFESSIONAL NOT RIGHT IN MY OPINION SHOULD BE REMOVED...  JUST BECAUSE YOU CHANGED YOUR MIND REQUESTED IF YOU COULD BACK OF WHAT YOU WANTED MEETING EVERYONE OF YOUR REQUEST AT THE PRICE ASKED THREWING IN OILS CHANGES SERVICE & WARRENTY & WE LET YOU HAVE YET AGAIN WHAT WAS REQUESTED AND STILL BLAST ON HERE YOUR UNSATISFACTION GETTING WHAT YOU ASKED FOR RECEIVING IT & STILL NOT BEING HAPPY NOT EVER INFORMING THE ACCUSED OF THIS AFTER BEING RESOLVED.. AFTER THE FACT OF BEING RESOLVED POSTING THIS WHY? TO WHAT PURPOSE? WASNT THAT A LITTLE  UNFAIR TO WRONGFULLY ACCUSE AND OR SLAUNDER SOMEONES REPUATION WHEN YOU HAVE RECEIVED EVERYTHING REQUESTED THAT WENT ABOVE AND BEYOND WHAT IS EXPECTED EVEN WHEN - IN YOUR OWN WORDS WERE YOU STATED IT WAS NOTHING THEY PERSONALLY DID WAS GREAT WOULD RECOMMEND ME TO OTHERS, THEN GO ONLINE AND THEN STATE THE OPPOSITE WITHOUT EVEN LETTING THE OTHER PARTY KNOW NOT TO ANSWER THE PHONE OR E-MAIL BACK ANYTHING KNOWING THAT THAT INFORMATION ISNT CORRECT AT ALL... DIDNT MATTER IT SEEMS WHAT ANYONE DID, GIVING YOU EVERYTHING ASKED FOR AND MORE IS JUST SUCH A HORRIBLE THING TO HAVE DONE TO YOU YET NOT CONTACTING THE ACCUSED  SO THEY COULD OF HANDLED IT KNOWING THERE WAS A ISSUE WHICH IS HARD TO DO ANYTHING ABOUT IF NOT ADDRESSED IN MY PERSONAL OPINION!!! EVERYTHING THAT  ASKED WAS GIVEN TO YOU.  THE ONLY THING IT SOUNDS LIKE IS THEY COULD NOT RESOLVE  WHAT WAS NOT PASSED ON TO. THEY ONLY ABLE CAN ASSIST SOMEONE IF THAT PERSON LETS THE OTHER PERSON KNOW WHAT IT IS THERE WANTING HELP WITH: UNSPOKEN WORDS GO WITHOUT ACTION-

 

NOTE:GIVING EVERYTHING PERSON REQUEST FOR YES EVERYTHING IS UNHEARD OF IN THE CAR BUSINESS AND WHEN SOMEONE DOES GET IT MORE THAN ONCE THEY WANT TO FAULT YOU FOR THAT? PLEASE AVOID GOING TO THE PLACE THAT HAD WHAT I WANTED AT THE REQUESTED PAYMENT THREW IN OIL CHANGES SERVICE ALL THE EXTRA LITTLE THINGS PLUS A FULL TANK ON A USED CAR + A FREE FILL UP AT NO COST CHANGED YOUR MIND LET YOU THROW THINGS AT US WALK OUT CHOOSING TO WALK IF ASKED KNOW WOULD OF HAD ANYONE GIVEN YOU A RIDE LETTING YOU BACK OUT OF A CONTACT AS REQUESTED BEING HAPPY WITH BOTH SALES PEOPLE DEALT WITH THEN WRONGFULLY ACCUSING TWO PEOPLE THAT ONLY GAVE EVERYTHING YOU REQUESTED FOR MORE THAN ONCE BEING ONE WAY WITH THEM AND ANOTHER AFTER YOU GOT ALL REQUESTED STILL ARE NOT SATISFIED, WHAT SENSE IT THAT? SOMETHING IS FISHY HERE

Respond to this report!
What's this?

#2 UPDATE Employee ..inside information

have a letter from her & said did a amazing job

AUTHOR: Truth Seeker - ()

 talks about how professional and good of job ben and myself did. was very excited and happy whole time here also can post letter if need be nothing was wrong never was asked for keys + won a vacaion on top of getting the vechile she loved for the payment she originally wanted as well as agreeing to NOT once asked for keys and wanted to go the kids had a blast playing and hanging out here as well.. even have a picture from when helped switch stuff over from one vechile to another myself because do the extra mile to make the experience that much better.. can post the picture of them super happy and excited in there new vechile was excited about if anyone needs

Respond to this report!
What's this?

#3 Consumer Comment

That is a very serious crime

AUTHOR: coast - ()

You and your children were held against your will and you were forced to sign a purchase agreement. Holding someone against his or her will is a serious crime. What weapon or threat did they use to force you to sign the purchase agreement? Did you file a complaint with the Wichita Police Department after you were finally released?

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory