- Report: #1066239
Report - Rebuttal - Arbitrate
Complaint Review: Rusty Eck Ford
Rusty Eck Ford7310 E Kellogg wichita, Select State/Province USA
Rusty Eck Ford Benjamin Benage, Nicholas Mildfelt Held me, children, and tradae in hostage wichita Kansas
*Consumer Comment: THIS NEEDS TO BE REMOVED
*UPDATE Employee ..inside information: have a letter from her & said did a amazing job
*Consumer Comment: That is a very serious crime
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On Saturday 7-6-2013 my children and I went to see about a flyer we received on a prize won. A salesman took the flyer and proceeded to ask questions and made us test drive a vehicle they thought I would like. We started at 3pm and was held there without any sign of returning my keys to my vehicle till 9:15pm. We were bombarded with talk, talk stating that I was not allowed to leave till signed a deal. All the information showed me, even if used vehicle, was for 2013 Dodge Caravan but finally forced to sign papers that were on a 2012 costing the same price a a 2013 fully loaded. The vehicle was also to have sales tax paid, free gas, and that was not on the paperwork when signed. I returned Monday, as they were not open Sunday when I went in AM, so noticed a cancelation notice on contract and write a letter canceling the deal with a copy of the contract hand delivered Monday, just 35 hours after forced signing of paperwork. I returned Van and keys at 3PM Monday and was told it was my vehicle and they had no cancelation notices on deals. I thru the keys on table, telling them it was not my vehicle, and walker 13 miles home as had no way but my feet to get there. I called several people there, head sales people, no return calls. Finally got a lady calling and told her about what happened and she denied my accusations. That was on Tuesday afternoon I have not heard from her since. I finally called Les Eck on Thursday afternoon and talked to him. He said he would pull the paperwork and check into it. I don't understand why during the time Saturday that they didn't understand I wanted my vehicle back with keys, and I could not afford their payments as I would have to have the one they were forcing on me repoed loosing it and the one trading in which was paid for. I see over 400 people a month were I work and I can surely tell them of my experience there and make sure they avoid buying a vehicle there. Don't make a woman mad because it will come back to bit you and I hope they learn from mistakes. They are not the only dealer in Wichita and I can make sure they loose a lot of deals in the future.
This report was posted on Ripoff Report on 07/11/2013 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Rusty-Eck-Ford/wichita-Select-StateProvince-67278/Rusty-Eck-Ford-Benjamin-Benage-Nicholas-Mildfelt-Held-me-children-and-tradae-in-hostag-1066239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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