ED Magedson – Founder
RV ICE BOX - JERRY COLLINS NUCOLD220 Sardis Road Morrilton, AR 72110 Morrilton, Arizona USA
RV ICE BOX - JERRY COLLINS NUCOLD Liars and Thieves - STAY AWAY!! Morrilton Arizona
If you are here to check out RVICEBOX or Jerry Collins then Heed the warnings in these pages and STAY AWAY! He is the definition of scammer. I too came here a few days after my order was placed and began to suspect there was a problem. Not able to get anyone on the phone including the 24/7 Tech Support and Order Lines, leaving messages not returned. Emailing.
I was told when I ordered my unit he (Jerry) could have it shipped by Friday and usually about 2 to 3 days ship time. When I could not reach him on by Monday evening to simply find if had shipped, I googled him and his company and found this. Tuesday morning, I called and AGAIN left voice mail on Jerry's Cell 501-208-7414 and quite descriptive about what I had found while googling him and his company. Oddly, he called me back in just mins. Claiming he had a death in the family and had been behind.
Reading here about the excuses he had used with others, I said, "Jerry, You sure do have alot of Deaths in the family and funerals to go to. Must be a HUGE family and some horrible luck befalling you and yours". Bottem line after him trying to rant over me ranting right back at him, I mentioned my attorney, His local District attorney and his local news station and I was not a putz he could pull one over on. He said "I did ship your unit out on friday, but after I got your long winded voice mail I "Recalled" the shipment and refunded your CC.
I did within about 10 mins of that conversation recieve an email from Google Wallet that the transaction had been reversed in the amount of $815.00 but as of yet it does not show credited back to my Capital One Card which I immediatly filed a dispute of charges with.
So..... I write all this to say, my experience with Jerry and RVICEBOX was not typical in the other reports in that, I gave back to him word for word and rant for rant, mind you, not cussing or making allegations, only that I believed him to be dishonest and did not wish to take a chance on a sub par product or a company with sooo many complaints against them in such a short time. I then found a company by name of RV Cooling Unit Warehouse that uses BRAND NEW cooler units built by the Ammish and it was only $200 more with an awesome warranty. I googled them and FOUND ZERO negative hits and a ton of satisfied customers. It shipped same day I ordered and they emailed me specifics immediatly.
Again, with my experience with Jerry, I think I got my money back from him simply standing up to him, but if somehow my CC is not credited back as Google Wallet says it will be in 5 to 7 days, I will add an addendum here.
This report was posted on Ripoff Report on 05/08/2013 11:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/RV-ICE-BOX-JERRY-COLLINS-NUCOLD-/Morrilton-Arizona-72110/RV-ICE-BOX-JERRY-COLLINS-NUCOLD-Liars-and-Thieves-STAY-AWAY-Morrilton-Arizona-1049350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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