- Report: #1123527
Report - Rebuttal - Arbitrate
Complaint Review: rxhelper
rxhelper would not refund my 59.95 for my insulin I was told I would get delray beach Florida
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i called rxhelper to see if i could get help in paying for my 2 insulins i take each month. i had lost my medicaid and needed help since we are on a fixed income. i talked with a mike parker who told me at first that it would cost me 60.00 to enroll and he could get my 2 insulins for 59.95 a month for one year. i thought that was good since both insulins cost over 400.00 a month. he said i needed to fill out the application i would get online and mail it back along with my doctors inform. i did all that and sent in how much we have coming in each month. he then tells me he is going to record all of this and i said ok. but he never recorded what he first told me about if i decide to cancel or they can not get my medication i would get back my 59.95 for jan. and would lose the 60.00. i waited and waited for the medication but was told each time i needed more paperwork. they wanted some kind of tax paper which i dont have since we dont make enough we dont file anymore. we were told by the irs that we dont have enough money coming in for a yr to file on. rxhelper kept telling me i needed a tax paper showing i dont work or have income, not since 2008 and i never got anything because i am disabled and do not have any income, only my husband's diablity is all we have. after a month and half i called and asked to cancel and would like my 59.95 back and was told because i ageered on the recording i would not get a dime back. i told them mike parker did not record everything that was said between us, only the last part. i believe they do this to old people just to get their money what little we have to live on. he told me they would take that amount out each month from my checking account,,which i gave him my bank information over the phone, i honest to God thought he was helping me
This report was posted on Ripoff Report on 02/14/2014 08:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/rxhelper/delray-beach-Florida/rxhelper-would-not-refund-my-5995-for-my-insulin-I-was-told-I-would-get-delray-beach-Fl-1123527. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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