• Report: #1142077

Complaint Review: S. Krukowski

  • Submitted: Sun, April 27, 2014
  • Updated: Fri, May 02, 2014

  • Reported By: UnhappyCamper — Other

Ebay Scammer S. Krukowski or pepsidude1530steve Ebay Scammer sold me a lot, but didn't include all items. Crete Illinois

*Consumer Comment: Ten ways to get ripped off on eBay

*Consumer Comment: Ebay it's self is a rip off!

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BUYER BEWARE. If you shop on eBay/ have ever purchased a lot from eBay, there is a scam you need to know about. I was recently ripped off by pepsidude1530steve, also known as Steve Krakowski from Crete, IL.

I purchased a lot of two vintage doll outfits for over $10, but when the package arrived, there was only one outfit inside. I contacted the seller to ask him where was the other item, and if it had been shipped separately. I went ahead and filed a case with eBay while waiting for his response.

He wrote me back to say...Seller's message:
"The correct item was shipped talked with customer waiting for package to be delivered please close case after package arrives thanks"

Not only had he not contacted me, he did not answer my initial question in all that incoherent mess. So, I wrote him back. I asked him where is my outfit? Is it being sent in a separate shipment?  He said he made a mistake on the listing, and that what I actually bought was one outfit.

Um, NO. I won a LOT. My auction listing shows I won a lot, and that's what I paid for.  That is not what I received.

This is the reply I received. 

Seller's message:
"sorry about the mix up I mistakenly answered the wrong case Unfortunately there is only one I was copying off other peoples auction and didn't check the quantity. If you will accept Ill refund $2.50 that's half off please contact me back "

(((Notice this guy mentions has had more than one case against him - yet retains 100% feedback on his profile - interesting! This is a guy who knows how to rip people off and work the system.)))

So, he wants to give me $2.50 cents to sweep this bad deal under the rug. That is not half off what I paid, but he is allowed by ebay terms to offer it. What an insult. Mr. Krakowski had 6 days to contact me while the auction was active to let me know he had made a mistake on the listing and give me a chance to withdraw. He never did. He allowed the auction to go forward, but attempted to remove one of the pictures without notice. Ebay will allow you to do that now, but they keep a link on the auction page so people who have already bid can click on it to see the original listing. I managed to print the entire listing that shows the two outfits that were included in the lot. Because nothing had changed except his removal of the 2nd picture, I didn't notice it had been removed until the auction was over.

I could not contact ebay directly because they have turned their help section into a cycle of useless links, and I didn't want this case to linger on, so I left the man negative feedback, and closed the case.  

My original feedback read as follows ::  BUYER BEWARE. Sent half my lot. Made excuses. Offered $2.50 refund. Rip off. 

I go back two days later, and this man has had my feedback removed. Why would ebay do that? Because he offered me a piddling $2.50 refund, that's why. $2.50 that would have been devoured by paypal fees.

So, this man once again has 100% positive feedback - but don't let that fool you.  I am still scammed out of an item that I paid for, and I am not the only person who has had a case against him. This man is a pro who knows how to work the system to rip people off, and I am sure I'm not the only one he's managed to scam. 

The lesson learned in this? BUYER BEWARE. If you purchase a lot on ebay, their buyer protection policy does NOT cover you. If the tracking number provided by the seller shows the package was delivered, ebay has to trust that ALL the items were delivered...even if the buyer decides to leave items out when he ships. And if you go to file a case against the seller, ebay gives the seller the right to offer you a partial refund - which is good for the seller who gets to keep half your auction and your money. Then, when you leave negative feedback, because they have offered you pennies for a refund, they can have your feedback removed. 

This report was posted on Ripoff Report on 04/27/2014 06:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/S-Krukowski/Crete-Illinois-60417/Ebay-Scammer-S-Krukowski-or-pepsidude1530steve-Ebay-Scammer-sold-me-a-lot-but-didnt-i-1142077. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Ten ways to get ripped off on eBay

AUTHOR: Sid - ()

It used to be known as the biggest car boot sale in the world, an amateurish and endearing marketplace where anything was for sale, no matter how weird, eccentric or useless, and where bargains could be had.

But today, eBay is no place for the naive. Thousands of businesses use the website as their main source of income, and it provides a lucrative opportunity for fraudsters. EBay users need their wits about them, as a result.

This week, an investigation has uncovered how some unscrupulous eBay sellers attempt to inflate prices by placing fake bids on goods they are selling, a practice known as shill bidding, to drive the price up. Yesterday, eBay confirmed that an antiques dealer had been suspended and his "shop" on the site closed.

But fake bids are not the only scam to hit eBay. Counterfeit goods are rife – as are attempts to use fake eBay web pages to glean confidential bank details from the unsuspecting. The site insists it takes security threats seriously. Gareth Griffith, eBay's head of trust and safety, said it employed 2,000 people worldwide to tackle fraud and scams and worked with 17,000 rights owners to combat counterfeiting.

"I believe that it's down to education and understanding," he said. "The internet is still new – its's only 10 years old – and we are still learning to crawl. In the high street you don't buy watches from dodgy men in dark alleys but on the internet people do the equivalent."

At a time when people are growing ever more anxious about being fleeced by online fraudsters, here are 10 tips on how to be more eBay savvy.

1 Shill Bidding

Shill bidding is widespread on eBay and means bidding on items you are trying to sell in order to artificially inflate their price and desirability. Sometimes, sellers shill bid using second eBay identities, sometimes they get friends to do it on their behalf. Either way, shill bidding is illegal in Britain, and there are some tell-tale clues that indicate a buyer is a shill bidder:

• Look at the eBay history of each bidder on the item you are interested in. Shill bidders may bid exclusively on items offered by one seller. If the same person has bid for a used handbag, a secondhand fridge, a fondue set and a man's scarf from the same seller – and has shown no interest in any other seller on eBay – then they're either some kind of weird internet stalker, or a shill bidder.

• Every buyer and seller on eBay has feedback, left by people they have dealt with. If someone has no feedback, then be suspicious. Also be alert if their feedback was left by a satisfied buyer within hours of an auction ending – the Royal Mail rarely delivers goods that fast. Lots of feedback from users who are no longer registered on eBay is also a suspicious sign.

• See if the other prospective buyers have a large number of bids that they have then retracted. This may be a sign that they are not making serious bids. If you are suspicious about a bidder, you can report them, using the form on eBay's contact page. Alternatively, eBay's Safety Centre, offering tips and advice, can be accessed at the bottom of every eBay page.

2 Bogus emails

If you get an email from eBay or PayPal, the online payment system recommended by eBay, informing you that a bid you know nothing about has been successful, ignore it. Likewise, delete any requests from eBay or PayPal for your password, account details, or personal information. These are examples of spoof or "phishing" emails – the use of bogus emails to extract confidential information about you. Spoof emails usually have some of the following characteristics:

• They start with a generic "Dear eBay member".

• They have an urgent tone, eg "Ignoring this message will result in a suspension of your account within 24 hours".

• They have links to web pages that look like eBay pages but are not the real thing (see below).

• They ask for confidential information. eBay will never ask people to provide account numbers, passwords or confidential information via email. Any genuine emails from eBay will be in the My Messages box in My eBay.

3 Bogus eBay webpages

Fake websites are easy to create and usually look like the real thing. If you clicked a link in an email to reach the website, check that the web address in the box at the top of your browser is the same as the one shown in the mail. Never trust a website that doesn't have ebay.com or ebay.co.uk immediately before the first single forward slash. If it has additional characters before the forward slash, such as "@" or a "-" then it's not an eBay page. A legitimate eBay address is http://pages.ebay.co.uk/ and a bogus site would be http://signin.ebay.co.uk@

The easiest way to detect fraudulent websites is to download the eBay Toolbar with Account Guard. The Account Guard feature turns green when you are on a genuine eBay or PayPal site, and turns red if you are on a suspect site.

4 Stay inside eBay

Sometimes sellers will approach bidders directly, and suggest a private deal away from eBay's commission fees. Just say no because there's a strong risk they are up to no good. If the goods fail to turn up, you will have no way of tracking them. If you are tempted to buy off-eBay, ensure you still use PayPal where you will still get some protection.

5 Never Use Instant Money Transfer services

EBay banned people from using Western Union and other instant money transfer services a year ago. While the company is reputable, its service is designed for people who trust each other to wire money from one place to another, not to carry out transactions between strangers.

Sellers who suggest wiring money usually claim it's because they are on holiday, need to get money to a sick relative or need to pay off a debt quickly. The real reason is that they will be untraceable when they vanish with your cash.

6 Counterfeiting

Counterfeiting is the world's fastest growing industry. Seven per cent of the global GDP is generated in counterfeit goods and eBay, with its 60 million items on sale at any one time, is seen by fraudsters as a good place to trade.

Unless you want a knock off Louis Vitton handbag for £100, then common sense applies. If something seems too good to be true, then it probably is.

Fraudsters favour high-end branded goods – particularly fashion – and pirate DVDs and CDs.

To reduce the risks, buy using PayPal. If you can prove your purchase is a fake – a letter from a high street store or manufacturer will do – you can get a refund from PayPal.

7 Goods don't exist

There are often tell-tale signs that your desired Star Wars action figure or pair of Manolo Blahnik shoes doesn't actually exist. Often there will be no photograph, while requests to the seller to email a photograph will either be ignored or you will be fobbed off with a implausible excuse.

Checking feedback is crucial. It can tell you whether you are dealing with a genuine trader, a business or someone with a track record. Don't be afraid to ask the seller questions. You can quickly build up a sense of whether you can trust them.

8 Rip-off postage

Some sellers use inflated postage and packaging costs as a money spinner. If the postage is hidden away in the listing details be suspicious. Compare the cost of postage with similar items. Some sellers charge £1 to mail out a VHS tape first class with the Royal Mail, others charge £2.50. The variation is greater with bulkier items.

9 Payment doesn't exist

Once you've successfully sold something, you will get an email telling you that the PayPal payment has gone through to your account. Fraudsters can send out bogus emails telling you that you have been paid – hoping that you will send the goods without checking. Always check your PayPal account to make sure the funds have arrived before sending out the goods.

10 Second Chance Offer Fraud

Be cautious if you receive a Second Chance Offer email. These are sent out by sellers to unsuccessful bidders if an auction winner fails to pay up, or if a duplicate item becomes available. Check that it has come from a seller you have been dealing with for something you have previously bid on. Fraudsters use bogus Second Chance Offer to get people to send payments for items that do not exist, or as a way to get hold of personal data. Check any emails in My eBay.

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#2 Consumer Comment

Ebay it's self is a rip off!

AUTHOR: Sid - ()

Ebay works with some of the sellers to rip people off. That's how ebay makes their money it's all about their bottom line! Ebay does screw sellers out of their money as well they are equal opportunity,since you have to give them a credit/debit card number so they can keep it on file, that's why they bought Paypal. Here are some examples:

Remember the sellers FIRST rule. NEVER sell anything you can not afford to lose!
Electronic devices, especially cell phones, smart phones, i-phones, etc., are high fraud items causing sellers more problems than any other item.
Do Not request feedback from a buyer! The buyer may find your request as bothersome and leave negative feedback.


Even though the option exists in your listing of " No Returns ", unfortunately that does not mean No Refunds !! 


 eBay Money Back Guarantee over rides your policy, and almost guarantees that a claim filed against you ( such as a SNAD..) 
  will result in the buyer getting a refund without having to return your item to you. 


If you encounter a SNAD filed against you in an open case by your buyer ....
While this is not fair, you can prevent this from happening in the future by changing your auction listings to ' accept returns'.
 ALWAYS reply.......RETURN FOR REFUND......and the buyer pays return shipping !!!!!!
I put up an auction for my bass guitar for $1049.  It sold.  Ebay charged me over $94 in final value fees - Paypal charged me $31+ - shipping cost was $61 UPS ground - add it all up and it cost me over 17% to sell my item.  I'm done with Ebay.  What a ripoff!  I tried calling Ebay to discuss if these fees were legit - forget about it!  You CANNOT get a real person on the phone and it's IMPOSSIBLE to send an email to anyone at Ebay.  They have truly mastered the art of sucking your money from your wallet without any possibility of accountability!  I HATE EBAY & PAYPAL!  It used to be a fun economical place to do business.  Now it's nothing more than a dirty con rat hole!  I AM DONE WITH EBAY!
I called eBay this morning because I noticed they had taken 9% on both the final value and shipping charges for two items I recently sold.  I asked their rep why they had charged me when I went to the Post Office and mailed them myself.  The rep said "when you listed the item you chose the shipping method and when the buyer paid you we deduct the amount automatically".  They apparently do this to everyone, even if you did not print a shipping label using eBay.  Only people who scrutinize their bills and call apparently get a refund for those charges.
I asked about the Parcel Post option no longer being available which caused me to take my items to the post office. eBay and the post office have stopped parcel post shipping options. When I asked the post office they said it was eBay who stopped the option, when i called eBay today, they said it was the Post Office. 
When you list an item, even today, the parcel post option (standard shipping) is available until you sell the item and it is not one of the options for shipping. Obviously, if you are selling an item on auction and it fetches a low price but is big and or heavy it costs a lot to ship and eBay is taking 9% of that amount even though you do not use their service (because you can't!).
When I asked what we should do when selling and the standard shipping is not available I was told by the eBay rep that I should add the cost of shipping to the beginning price (even thought eBay suggests we start all auction sales at $.99 to improve the chances of selling).  However, how does one know where the buyer will be located? If one takes the maximum possible, say shipping from LA, CA to Bangor, Maine, then a buyer in San Diego gets cheated.  
If eBay can generate tracking numbers then why can't they tell a person has not used their shipping label and not charge them the 9%?  because they are making a killing on people who don't check their bills.  Be careful.
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