• Report: #697217

Complaint Review: sabans rental car

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  • Submitted: Fri, February 18, 2011
  • Updated: Fri, February 18, 2011

  • Reported By: Rich — sinking spring Pennsylvania United States of America
sabans rental car
2934 E McDowell Rd Phoenix, Arizona United States of America

sabans rental car Saban's Leasing Scam Artists Phoenix, Arizona

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Add me to the list of people ripped off by these guys.  I was looking for a car for a one month rental in Phoenix.  I found these guys on the internet and they offered a better price than I could find any else.  They told me I would be getting a late model, full size vehicle.  Their airport pickup was promt and in a decent minivan.  But when I pulled into the lot, I immediately questioned what I was getting myself into.  I had travelled all day, it was late, so I went ahead with the rental.  The place was located in a ghetto was a mess.   My wife was afraid to go into the office.  The rental agreement said 61,200 miles but when I got in the car the odometer read 161,200!  The car was a mess.  It smelled awful.  Nevertheless, I took it, but the next day, rented a car from Enterprise and attempted to return it, expecting to argue about how many days I would have to pay (I had it less than 24 hrs).  The guy at the counter took one look and said no refund, that I had signed for a month and that was it.  He quickly circled the fine print and said that was it.  I argued but got no where and left.  I should have kept it and just parked it so these scam artist could not rent it again but I didn't think of it at the time.  That same day they hit my credit card for exactly $800.  My agreement was for $599 plus approx $120 in taxes, and 12 for airport pickup.  How they arrived at that round number, I have no idea.

Legally, I signed their form without fully understanding what it stated, so they are likely on sound legal grounds.  How they ran the charges up to $800 I have no idea and will probably never know.  But what they did was just not right.  They misrepresented their vehicle and refused to work with me.  After reading previous complaints, I see that these guys are just a bunch of rip off artists. 


I plan on contacting the BB and I plan on notifying my credit card company.  I will challenge the charges though will that will likely lead no where other than hasselling them.

Agree with all other posters:  stay away from these guys and tell all of your friends.

This report was posted on Ripoff Report on 02/18/2011 04:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/sabans-rental-car/Phoenix-Arizona-85088/sabans-rental-car-Sabans-Leasing-Scam-Artists-Phoenix-Arizona-697217. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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