- Report: #880207
Report - Rebuttal - Arbitrate
Complaint Review: safe cart
safe cartInternet United States of America
safe cart ruined my computer files Internet
*Author of original report: safe cart complaint
*Consumer Comment: wrong
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He took control of my machine and began to do whatever he did. After a little time he said he was done with what he could do and showed me a long list of gibberish that he could not fix without using another progam that normally cost $249.00 but they had a special of $99.95 right now. I told him that was too high and the price dropped to $79.95 and I told him that was too much and a mirical happened and his boss told him that I deserved a special price of $50.00 and I passed again.
He then thanked me and said he would call me in 2 days to see how things were going,he never called nor emailed me. I tried using my "repaired" computer and noticed that all was the same as before he started except that everything I had stored in my documents was gone or I could not open up.Looking for help I was able to connect to their N.American repair tech dept and get some help.1-855-220-7908. These people , Natalie and Mark were great and tried so hard to help me
get my info restored, I mean Mark worked for hours but was only able to restore about 2% of what was lost and was very apologetic of the whole mess that occurred and he could not fix what had
been destroyed but made sure I got a refund on all I had been charged. My records are gone forever,my computer is slower than ever and I assume that I have been screwed by a supposedly
MORAL OF THE STORY---IF THEY DO NOT SPEAK ENGLISH---HANG UP AND RUN
This report was posted on Ripoff Report on 05/09/2012 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/safe-cart/internet/safe-cart-ruined-my-computer-files-Internet-880207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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