Complaint Review: Safe Home Security - Cromwell Connecticut
- Safe Home Security Cromwell, Connecticut USA
- Phone: 800-833-3211
- Web: http://www.safehomesecurityinc.com/
- Category: Security Services
Safe Home Security promised a set rate for life and then they auto-renewed when I told them not to at higher rate and will not let me cancel with paying hundreds of dollars Cromwell Connecticut
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I have never written a negative review about any company, but I find Safe Home Security to be a company to be a company that does not deliver on what it promises and makes it almost impossible to leave them with paying hundreds of dollars for services they will not deliver. When I switched from ADT to Safe Home Security, their salesman offered me a great rate and promised that it would never increase. That was a lie and when they increased my rate, I called them. They refused to adjust to the promised rate and when I tried to cancel, I found out that they automatically renewed my contract at the higher rate and told me it would cost me $780 for services I would not be receiving to leave them. Being that I did not want to pay for services I would not be using, I informed them that if I stayed with them I did not want them to automatically renew my contact. They stated they could not stop the automatic renewal of my contact and if I wanted to cancel my contact I only had a few days during the month it expired to do so, or they would automatically renew it again. To me a company that does this to their customers has not integrity and needs to be investigated.
This report was posted on Ripoff Report on 10/26/2015 02:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safe-home-security/cromwell-connecticut/safe-home-security-promised-a-set-rate-for-life-and-then-they-auto-renewed-when-i-told-t-1263752. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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