• Report: #680438

Complaint Review: safe national of america

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  • Submitted: Sat, January 08, 2011
  • Updated: Wed, January 12, 2011

  • Reported By: EDWARD — Nevada USA
safe national of america
9680 w tropicana ave # 106 las vegas, Nevada United States of America

safe national of america ACER WARRANTY RIPOFF! las vegas, Nevada

*Consumer Comment: Phoney Balogna

*Consumer Comment: "Acer" is the company, NOT "Acer Aspire"

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Last october, I purchased an Acer Aspire1 at safe national of america. safe national of america knew that this was a fraud. Acer Aspire is a rinky dink company and the warranty is worse than worthless. safe national of america knew this full well. safe national of america only has a 15 day warranty on the computers that they sell. Acer Aspire is a rinky dink company. Firstly, I had to register a serial number 23 digits long before they would even look to confirm that my computer was on warranty!! Then they denied that I had submitted the correct serial number. After 12 {!!!!!!!!!!} e-mails, customer "service" finally acknowledged that I had submitted the correct serial number.

I kept asking them for their local outlet so that I could take the laptop in and get it working again. First, they asked a bunch of idiotic questions. After a month, they finally answered my question by stating that I had to send the computer to houston, Texas!!! What kind of prompt, local, cheerful service is that? One of the customer "service" representatives attempted to lie, stating that I had dropped the laptop and that's why it is all dark!! Another rep said to mail it in. I said what good would it do to mail {at my own expense} only to have you LIE and refuse to fix even though it is on warranty and it is dark through no sin of mine own. Acer knows they sell defective products. A "crack" began to show after I only had the computer for 4 months. Then dark blotched showed. I abused the laptop in no way. Now Acer wants 199.00 even though my laptop is still on "warranty"!!

But the focus of blame goes to abominable safe national of america. safe national of america, even when I pointed all of this out to the "manager", refused to refund as a decent public relations gesture. They said the walmart "warranty" had expired. So!!!! What good is a 15 day warranty?!! safe national of america knows that they deal deliberately with evil companies whose "warranties" are worse than useless. Imagine a warranty wherewith you have to mail the part in AT THE CUSTOMER'S EXPENSE!! safe national of america is to be shut down for violation of trade, dishonoring their promises, deceitful public relations, etc.


This report was posted on Ripoff Report on 01/08/2011 04:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/safe-national-of-america/las-vegas-Nevada-/safe-national-of-america-ACER-WARRANTY-RIPOFF-las-vegas-Nevada-680438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Phoney Balogna

AUTHOR: Robert - (USA)

Ah, this is just another phoney ROR in your endless stream of fake reports!

This is a copy of a Walmart ROR that was submitted in January 2010. The original ROR # is 550888 and can be read here: http://www.ripoffreport.com/computer-fraud/walmart-com-walmart/walmart-com-walmart-wal-mart-4ac3a.htm

Why don't you tell the world the REAL REASON you're on this silly crusade? Tell us what your true issue is and why you've resorted to filing all these FAKE Ripoff Reports?

Take your time, we'll wait.

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#2 Consumer Comment

"Acer" is the company, NOT "Acer Aspire"

AUTHOR: Steve - (U.S.A.)

Acer is the company. Aspire is the model of the computer.

Also, your report is very vague, and incomplete.

Did you "walk in" to an actual store and purchase this unit, or did you buy it online? You never specified.

If you did actually walk in to a physical location to buy this computer, please put that actual address here, and scam in a copy of your sales reciept.

Safe National of America has absolutely nothing to do with ACER.

So, what exactly is the "rip off" here?

What does Wal-Mart have to do with anything?? Did you buy anything here from Wal-Mart? What does a Wal-Mart warranty have to do with anything??

No computer manufacturer has only a 15 day warranty on any computer. That is a lie.

Also, no warranty covers physical damage or abuse. The crack in your screen could only get there by your actions as they do not just crack by themselves.

You are an idiot.

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