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Report: #866525

Complaint Review: Safecart Driver Detective - Internet

  • Submitted:
  • Updated:
  • Reported By: Karon A. Tennant — Ft. Collins Colorado United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Safecart Driver Detective Internet United States of America

Safecart Driver Detective, Driver Detective I was downloading a Lexmark Imaging Studio on my computer and this website Driver Detective came up and I couldn't close out of anything, so I went to second page and it asked for my credit card numbe, Internet

*UPDATE Employee: SafeCart Purchase

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As stated earlier, I was downloading the lexmark Imaging Studio and this Driver Detective came up, I tried closing out of the website and it wouldn't let me close it.  I clicked on the second page and it asked for credit card number.  I thought this was the lexmark website, so I entered the credit card number.  It downloaded a program called" Driver Dectective" and I tried to remove it, it wouldn't let me. 

I am now being billed $39.90 on my credit card and the phone numbers on the statement and their website are all false numbers.  This also caused my drivers on my modem to crash and now I have to have that fixed.  A good friend of mine looked at all of this and said it was a hacker, to get in touch with my credit card company.  I called them and they won't remove the charge unless I write them and file a dsipute.  I will be filing that this week.  Please find this website and pounce fraud on them, I also want my $39.90 credit to my card.  Thank you.

This report was posted on Ripoff Report on 04/10/2012 01:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safecart-driver-detective/internet/safecart-driver-detective-driver-detective-i-was-downloading-a-lexmark-imaging-studio-on-866525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

SafeCart Purchase

AUTHOR: CustomerSupport - (Canada)

POSTED: Monday, April 16, 2012

Hello,

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, games and the like. With support for multiple currencies, we provide digital download product publishers a way to accept online payments for their products.

We are sorry to hear you have had problems with your purchase and would like to assist you. If you could please give us a call at 1-855-432-0727 M-F 6am to 5pm and Sat-Sun 8am to 4pm PST or email us at customerservice@safecart.com

We take your complaints seriously and look forward to hearing from you.

Regards,
SafeCart Customer Support
www.safecart.com

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